Welcome to Stella Stays, We can’t wait to host you in our tech-enabled residences. Here’s what you can expect from your Stella Stays home. - 24/7 Guest Support - Smart TV & Free WiFi - Fresh towels and bathroom essentials upon check-in. - Housekeeping services available on-demand for a nominal fee - Fully equipped kitchen - Air conditioning - Building swimming pool hours: 9 AM - 9 PM - Building Gym hours: 5 AM - 11 PM - Complimentary on-site parking Stella Stays Lana Tower apartments feature spacious contemporary layouts and natural finishes to harmonize with the JVC environment. Our modern apartments are the perfect living space, tastefully furnished and fully equipped to ensure your stay has everything you may need. Things to note: - There's no daily room service - All properties are non-smoking. - No pets are allowed, except for Service Pets. A certificate needs to be presented for Service Pets. - The government approved construction work in the vicinity of our building. There may be some noise associated with the construction. - We have multiple spaces at this property, and while our style is consistent, the view, layout, and design may vary from the images. - Submission of your identification documents is mandatory under government regulations. (Submissions are done via our Stella Stays Mobile App) House Rules: - Check-in time: 4 PM. - Check-out time: 11 AM. - Requests for an early check-in or late check-out are subject to availability and additional charges may apply. - Smoking violations are subject to a fine of AED1000 and immediate termination of your stay. - If the property is left in a messy state, we will charge 100% of the nights rate for extra cleaning required. - If guests delay the start of the cleaners' tasks beyond the scheduled check-out time, they will incur a 50% charge per night for delays of 1-2 hours. - Check-out delays exceeding 2 hours will result in a 100% charge per night. - Extra guests are not permitted and additional fees could be charged for exceeding the limit. - We require notice 24 hours before the check-out time for any extensions and will be subject to availability. If alterations are made on the date of departure, charges may be applicable. - Access cards are provided by property management to Stella Stays. Any loss of access cards will incur a fee of AED 300 each. - Violation of our No Pet policy will incur a fine of AED 2500. Community Rules: - Age restriction: Guests under 18 years must be accompanied by parents or family members throughout the stay. - Passport submission: Submit all passports 2 days before arrival; late submissions will be denied access by Lana Tower Security. - Maximum visitors: Up to 2 visitors allowed. Visitor passports have to be submitted before their arrival. Access is granted between 9 AM-and 10 PM. - Valid identification: Expired documents or unclear documents will result in denied access. Neighborhood Guide: - Nearest Metro Station: Dubai Internet City Metro Station, 9.6km driving distance (15 min) - Nearest Pharmacy: Medon Pharmacy, 2.2km driving distance (6 min) - Nearest Hospital: Life Medical Centre, 900m walking distance (12 min) - Nearest Print Shop: Desco Lana Tower, at the entrance of Lana Tower (1 min) - Nearest Supermarket: Circle Mall, 900m walking distance (12 min) Recommendations: - Coffee Shop: Park Lane Coffee, 350 m walking distance (5 min) - Restaurant: Loui Restaurant, 900m walking distance (12 min) - Online Delivery App: Noon, Instashop, Talabat, Deliveroo