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About Us

What is HiChee.com?

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HiChee.com is a price comparison search engine for vacation rentals with additional industry-leading Book Direct tools that help travelers find the perfect holiday accommodation at the best price.

HiChee is NOT a booking platform like the big Online Travel Agencies (OTAs). We don't handle payment processing; we show travelers where to book for the lowest price.

For every property available on Airbnb, Booking.com, and Vrbo, we compare prices and provide links to the relevant booking platforms. When available, we include the Estimated Direct Price and Book Direct link (see “True Verified Host”).

How does HiChee work?

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Simply copy the URL of a rental property taken from Airbnb, Booking.com, or Vrbo (i.e., https://www.airbnb.com/rooms/<property-id>) and paste it into the search field "Paste URL to price compare" on the home page.

Alternatively, you can click "Search by Location" and browse listings on the map.

We provide the links to your favorite rentals in our price comparison results so you can book instantly on Airbnb, Booking.com, Vrbo, and, when available, direct-to-host (Book Direct) booking sites.

For more information, see our YouTube video.

What is HiChee's mission?

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For travelers - our aim is to design and provide useful tools so you can make smarter, better, and faster booking decisions. Our goal is to improve honesty and transparency in the vacation rental booking process.

For hosts and managers - our aim is to provide open communication between you and your potential guests. We also want to increase traffic to your listings and promote your direct bookings.

Our motto? Check it before you book it!

How is HiChee different from HomeToGo and other travel search sites?

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HomeToGo and many other booking platforms or Online Travel Agencies (OTAs) will show listings from many different sites, plus some property manager sites.

However, only HiChee shows head-to-head price differences for the same rental across different OTAs and, when available, the host's Book Direct website.

How does "Magic Search" work?

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If you can't find direct booking information on a HiChee listing, it is because the host still needs to verify their listings on HiChee. In this case, you can use our "Magic Search" button.

You will be redirected to pre-populated Google search results that, thanks to a mix of images and keywords, list alternative booking options for the property. These options may include Book Direct results and/or direct contact information.

Alternatively, once you are on the Google search page, you can click on Google’s first image to find other visual booking options.

For more information on how to use HiChee’s "Magic Search," see our YouTube video.

I forgot my password, what can I do?

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If you signed up with Facebook or Google, you don't need a password to log in. You can simply click on the "Continue with Facebook" or "Continue with Google" login button.

Otherwise, just type your email address, and we will send you an Activation Link to access your account.

If you need further assistance, please contact us via the HiChee Support link in the footer below or email help@hichee.com

We're here to help.

What is the meaning behind the name HiChee?

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HiChee's roots are in Hawaii, commonly abbreviated as "Hi." Chee comes from the word Cheehoo, a Hawaiian-Samoan exclamation similar to "whoo-hoo!." Visit our blog for more details and to hear how Cheehoo is properly uttered.

Traveler FAQ

How do I register/sign up?

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On the top banner, navigate to the profile avatar

and click on it. Then click on “Log In,” enter your email address, and we will send you a login link.

Check your email and click on the “Magic Link” in the email. If you can’t find our email, check your spam inbox.

You’ll then be redirected to the HiChee website and logged in.

Alternatively, you can log in with your Google or Facebook account, or even request a “Magic Link” whenever you need to access HiChee.

If you need further assistance, please contact us via the HiChee Support link in the footer below or email help@hichee.com

We're here to help.

How do I search by dates?

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The best way to use HiChee is as follows:

Simply copy the URL of a rental property taken from Airbnb, Booking.com, or Vrbo (i.e., https://www.airbnb.com/rooms/<property-id>) and paste it into the search field "Paste URL to price compare" on the home page. The URL can include the dates of your trip.

You can also click "Search by Location" and browse listings on the map.

You can choose and modify the dates once you reach the single listing price comparison page.

If you wish to enter or change dates, simply click on the check-in and check-out section of the listing and enter your preferred dates. Then select the correct number of guests in your group.

If you wish to select different dates, simply click the “clear dates” link at the bottom of the calendar and start again.

How do I book a rental?

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HiChee is not a booking website. We only show you the price comparison of each rental property taken from the three major Online Travel Agencies (OTAs): Airbnb, Booking.com, and Vrbo (when listed.)

When available, we also show you Book Direct options so you can contact the host for price and booking details.

If you wish to book, you can do so via the appropriate channels: Airbnb, Booking.com, Vrbo, or Book Direct sites.

How do I browse properties on the map?

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If you prefer browsing rentals on a map, go to HiChee.com, click on "Search by Location" just under the “Paste URL to Price Compare” search field, and add the location you wish to search.

You can find verified listings (see True Verified Host's FAQ) at the top of the list. Click on a property, and once you are taken to the property page, select dates for accurate price comparisons.

If you choose to use the map to search for properties, make sure to click on "Update Search" to see more listings when you zoom in or out.

What does "True Verified Host" mean?

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A "True Verified Host" badge on the top-left corner of a listing's picture means that HiChee has validated the host's ownership of that listing.


This enables the traveler to contact the host directly, negotiate the rental price, or inquire about booking options with a higher level of security.

HiChee listings displaying the “True Verified Host” badge provide the link to book the rental directly on the host’s website (Book Direct button) or to contact them via email (Send Message button.)

How do I contact a "True Verified Host"?

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To contact a "True Verified Host," you can send an inquiry via email simply by clicking the orange message icon:


or the “Send Message” button available when the Verified Host hasn't provided the link to an alternative booking platform:


If the Verified Host manages a direct booking website, you can click the orange “Book Direct ” button to reach the site:


How do I contact a non-Verified Host?

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If a host has not verified their listings on HiChee yet, you can contact them via their Airbnb, Booking.com, or Vrbo listing simply by clicking the orange button "Book on Airbnb/Booking.com/Vrbo" where available.

Alternatively, you can search the host's contact details using our "Magic Search" (see the relevant FAQ "How does Magic Search work?".)

How can I find other Book Direct options?

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If a property hasn’t been verified yet, you can click on the “Magic Search” button on the listing


or the “Magic Search” link on the listing’s picture:

You will be directed to Google search results that will list alternative booking options for the same property.

If "Magic Search" doesn't work for you, please let us know.

Contact us via the HiChee Support link in the footer below or email help@hichee.com

We're here to help.

Do you show real prices on HiChee?

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Most of the time, HiChee listings show the current prices of the online travel agency (Airbnb, Booking.com, and Vrbo), including fees, taxes, and extra charges (cleaning fees, etc.)

Click on the price to see a breakdown of the fees.

However, before booking your rental, we advise you to check prices on the corresponding Airbnb, Booking.com, and Vrbo listings since some OTAs give temporary discounts or add fees according to season, location, or other variables.

Please note that the price we show in the Book Direct card is an estimate. The “Estimated Direct Price” we show is calculated by taking the lowest OTA price minus their service fees. Contact the host or Property Management Company or visit their Book Direct link for accurate pricing.

What is the "Estimated Direct Price"?

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On HiChee we compare prices taken from Airbnb, Booking.com, and Vrbo.

HiChee is not connected to hosts or property managers' websites, so we cannot display de facto Book Direct prices.

We do, however, show an “Estimated (Book) Direct Price” calculated by the lowest Online Travel Agency (OTA) price minus service fees.

If the Online Travel Agency (OTA) doesn't display service fees, we subtract 12% from the OTA price and display that figure as the "Estimated Direct Price."

We strongly advise you to contact the host and enquire about the exact rates for specific dates.

Why do nightly rates seem higher on HiChee than on other websites?

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The nightly rates we show on HiChee may seem higher than the rates shown on Airbnb, Booking.com, and Vrbo.

This is because other websites display a plain nightly rate which does not include the service fees and taxes.

HiChee calculates all fees and taxes and shows you a total nightly price, so you can easily compare prices "apple-to-apples."

What is the "Aggregated HiChee Rating"?

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On any rental listing page's Review section, HiChee shows an aggregated rating.

The "Aggregated HiChee Rating" is calculated by combining the guests' review ratings collected from the three major Online Travel Agency booking sites we show (Airbnb, Booking.com, Vrbo) and calculating the average.

I sent an inquiry to the host, but got no reply. What can I do?

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Please let us know if you do not receive a reply from the host within 24 hours of sending your inquiry via the "Send Message" button on HiChee.

Message us via the Hichee Support link in the footer below or email help@hichee.com and include the HiChee listing URL.

If you have sent an inquiry to the host (or already made a booking) via a different site other than HiChee (e.g. Airbnb, Booking.com, and Vrbo), please contact the host directly through that site.

Does HiChee have a Chrome Extension?

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The answer is YES! Download HiChee Chrome Extension to see price comparisons on any Airbnb, Booking.com, and Vrbo listings without leaving their platform.

HiChee Chrome Extension is free to download and use. Try it, and let us know what you think!

You can find our Chrome Extension here:

https://chrome.google.com/webstore/detail/hichee-airbnbbookingvrbo/ikoocbbcgemiakcmeepjmlgipjeeibon

How do I save money using HiChee Trip Lists?

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HiChee Trip List is our newest free feature that helps you save money on bookings.

You can save your favorite properties by clicking the heart on the HiChee listing. You can then add them to an existing Trip List or create a new one.

Already have favorite properties saved? Import your Airbnb Wishlists, Booking.com Lists, and Vrbo Trip Boards to HiChee with our “IMPORT” button. We’ll check if your properties are listed for less elsewhere and provide price comparisons.

Install HiChee’s free Chrome Extension to save properties directly from Airbnb, Booking.com, and Vrbo. How?

Browse listings on any of these OTA (Online Travel Agency) sites, and when you find a property you like, click on the listing and tap the HiChee logo at the bottom-right corner of the page. From HiChee’s Price Comparison Results window, you can add your favorite properties to any of your Trip Lists by tapping the heart.

Creating a “Master” Trip List without specific dates allows you to flexibly manage your favorite properties.

Better yet, duplicate the Master Trip List, add different sets of dates, and opt-in to receive email alerts whenever the price of the properties on your list drops.

With Trip Lists, we do the hard work to help you save money!

How do I send feedback on a listing?

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You can send us your comments on any HiChee listing by tapping the “Feedback” button on the top-right corner of the page.

Choose the relevant topic from the menu, and then add your free text:

However, if you need to report a listing, please do so by going to the Online Travel Agency (Airbnb, Booking.com, Vrbo) we show; this is where the information we display is imported from.

If you wish to communicate with us regarding a listing, please contact Customer Support via the Hichee Support link in the footer below or email help@hichee.com

We're here to help.

How do I delete my account and any stored information/data?

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If you wish to delete your account and any stored information/data, please log in to your HiChee account, navigate to the avatar icon, and choose “My account.”

At the bottom of the page, you will find the option “Delete Account.”

Alternatively, you can contact HiChee Customer Support via the Hichee Support link in the footer below or email help@hichee.com, and we will assist you.

We're here to help.

How can I contact you?

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If you are a traveler with questions about a property you saw on HiChee, please contact the property's host via the links we show on the listing: Airbnb, Booking.com, Vrbo, or Book Direct.

Not all hosts have public contact details or Book Direct websites. In this case, you must contact hosts and property managers via the Online Travel Agency their property is listed on. For more information on finding contact details to reach non-verified hosts, see the “How do I contact a non-verified host?” FAQ above.

Note: We cannot advise or provide additional information on the rentals.

If you need help or advice on how to make the most of HiChee or you have questions not answered by the FAQs, please contact us via the Hichee Support link in the footer below or email help@hichee.com

We're here to help.

Host FAQ

Why verify my listings on HiChee?

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Verifying your listings on HiChee can benefit your business in many ways, such as increasing your visibility to potential guests, allowing for direct communication and negotiation, and avoiding those extra fees that Online Travel Agencies charge on top of your rental price.

The listing verification process is free of charge and allows you to claim ownership of your properties on HiChee.

HiChee does NOT process bookings, so we do not charge fees for driving traffic to your Airbnb, BookingCom, Vrbo, listings, or Book Direct website.

Please check our YouTube Video or go to https://hichee.com/hosts for more information.

Start verifying your first listing by going to https://hichee.com/listing-verification

How do I verify my listings?

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If your property listings are published on Airbnb, Booking.com and / or Vrbo, you can easily verify them on HiChee. You don’t need to create a new listing, we have already imported the information as it is published on the OTAs.

To verify, follow these simple steps:

  1. Visit https://hichee.com/listing-verification/search
  2. Paste one of your Airbnb, Booking.com or Vrbo listings' URL
  3. Follow the instructions on the verification method:

A- Verification by code for Airbnb and Vrbo: Add the provided unique code to your Airbnb or Vrbo listing's description and save;

B- Verification by picture: Change the position of the first picture in your Booking.com listing and save.

HiChee will then swiftly check your listing to detect the changes. This process typically takes just a few minutes, but if it doesn't work immediately, please leave the code for a few hours. We will keep scanning.

When the verification is successful, add your Book Direct website (or Facebook page), and customize the booking options to enhance your guests' experience.

The listing verification is complete when you see the "True Verified Host" badge on your HiChee listing.

If you manage many listings, contact us for a quick bulk-verification.

If you have any questions or issues, please contact HiChee Customer Support via the HiChee Support link in the footer below or email help@hichee.com

We're here to help.

How much does HiChee charge?

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HiChee is free for both travelers and hosts to use.

We don't charge anything for adding your Book Direct website link to our site, which is a core feature of HiChee.

HiChee is growing fast, so in the future, we plan to offer marketing & advertising solutions and premium services or subscriptions.

Why is my Airbnb, Booking.com or Vrbo listing on HiChee?

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HiChee is a fast-growing price comparison search engine for over 14 million vacation properties worldwide. We automatically pull listings data in from Airbnb, Booking.com and Vrbo; thus, our site is pre-populated with 14 million+ listings.

With a simple URL copy and paste, travelers can find the best deals, faster and free of charge.

For hosts like yourself, we do NOT process bookings, so there are no fees from us for driving traffic to your listings.

When you Verify your listings on HiChee, and add your direct booking link, travelers can get in touch with you directly, get a personalized quote, and negotiate booking terms.

How can I add my Book Direct website to HiChee?

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If you control an existing listing on Airbnb, Booking.com, or Vrbo, go through our "True Host" verification process to claim ownership of your listings on HiChee.

During the verification process, you will be prompted to submit your Book Direct website URL to HiChee. If you don't manage a Book Direct site, you can submit a preferred link that promotes your property. Our FAQs provide more information on what links are not accepted.

NOTE: You don't need to "create" a listing on HiChee. We pull your property data from Airbnb, Booking.com, or Vrbo.

Visit https://hichee.com/listing-verification to verify your first property.

How is the "Estimated Book Direct Price" calculated on HiChee?

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On HiChee we compare rates for your property with the prices taken from Airbnb, Booking.com, and Vrbo.

HiChee is not connected to hosts or managers' websites, so we cannot display de facto Book Direct prices.

We do, however, show an "Estimated (Book) Direct Price" calculated by the lowest Online Travel Agency (OTA) price minus service fees.

If the Online Travel Agency (OTA) doesn't display service fees, we subtract 12% from the OTA price and display that figure as the "Estimated Direct Price."

Once you have verified your listing and provided your Book Direct link, travelers can access your site directly from HiChee and inquire about the exact rates for specific dates.

How can I easily verify multiple listings?

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If you manage many listings on Airbnb, Booking.com, or Vrbo, please verify at least one of your listings on HiChee.

Once you have completed verifying your first listing (and the listing shows the "True Verified Host" badge), email us at help@hichee.com.

Our Customer Support Team will be able to help with bulk verification.

What URLs are accepted for HiChee verification?

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These are examples of accepted URLs and listing IDs:

  • Airbnb:

https://www.airbnb.com/rooms/<property-id>

https://www.airbnb.es/rooms/<property-id>

Or enter just your listing property ID, for example, 10118851

  • BookingCom:

https://www.booking.com/hotel/us/us/abcdef.html

https://www.booking.com/hotel/us/abcdef.en-gb.html

  • Vrbo:

https://www.vrbo.com/en-gb/<property-id>

https://www.vrbo.com/ha<property-id>

Or enter just your listing property ID, for example, 11958176

  • HiChee:

https://hichee.com/listings/<property-id>

How do I Edit my verified listings?

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Log in to HiChee, navigate to “For hosts,” and click “Listings Dashboard” to see your verified listings area.

Above the listing you want to edit, you will see an “Edit” icon. Click that to edit and modify the listing.

How do I Delete my verified listings?

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Log in to HiChee, navigate to “For hosts,” and click “Listings Dashboard” to access your verified listing area.

Above the listing you want to delete, you will see a “Delete” icon. Click that to delete the listing and confirm.

How do I add a missing match to my verified listings?

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When you verify your listing on HiChee, it should already be cross-matched with one or more OTAs (Airbnb, Booking.com, Vrbo.)

If one of the OTA links is missing, please contact HiChee Customer Support via the HiChee Support link in the footer below or email help@hichee.com

Our developers can merge your Airbnb, Booking.com, Vrbo, and Book Direct URLs in a verified HiChee listing.

I use a Channel Manager, and cannot verify my listings. What can I do?

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Do you manage your properties through a Channel Manager (or PMS) such as OwnerRez or Rentals United?

When verifying your listings on HiChee, please make sure to add the code or move the picture to your Airbnb, Booking.com, or Vrbo account directly rather than to your PMS. Some PMSs take 24 hours to update the changes, creating a timeout on our system.

If you have any questions or issues, please contact HiChee Customer Support via the HiChee Support link in the footer below or email help@hichee.com

We're here to help.

I cannot verify a listing - I get an error message; what can I do?

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You are trying to verify one of your listings on HiChee but get an error message.

If your listing was recently published on the OTAs, it may not yet be available on HiChee. You can try searching the listing's URL on the home page first, and if you get the correct results, please try the verification once again.

Another reason for an error message may be that the specific listing you are working on has already been verified. It could have been verified with another account (created with a different email address) or from another user within your company.

If your listing has been verified using a secondary account (i.e., created with a personal e-mail address) or from another user within your company, and you want to merge it with your main account linked to your business e-mail address, you can simply un-verify the listing. Log in to your secondary account, go to the dashboard, and click on delete. Once done, log in to your main account and re-verify the listing.

If you have any other questions or a different type of error message, please contact us via the HiChee Support link in the footer below or email help@hichee.com.

We're here to help.

I can’t find my property on the maps, what can I do?

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Go to https://hichee.com/ and search for your location, zoom in on the map to where your property is located, and click the “update search” button.

If you have any other questions or issues, please contact HiChee Customer Support via the HiChee Support link in the footer below or email help@hichee.com

We’re here to help.

Why do I see other people's listings on my Single Listing View?

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We display similar alternative booking options for travelers so they can select the best accommodation option for their requirements.

Remember that we also show your listing on other hosts' single listing view, increasing visibility for everyone.

What if I need to speak to a live person for help?

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If you are a host with complex questions not answered by these FAQs, please contact HiChee Customer Support via the HiChee Support link in the footer below (Intercom) or email help@hichee.com

Our Customer Support Team is available for live listing verification on a Zoom call. Book a time slot by emailing Customer Support at help@hichee.com

NOTE:

If you are a guest with questions about a property you saw on HiChee, please contact the property's host via the links we show on the listing (Airbnb, Booking.com, Vrbo, or Book Direct.)
We cannot advise or provide additional information on the rentals.