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About Us

What is HiChee.com?

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HiChee.com is a price comparison search engine for vacation rentals with additional industry-leading Book Direct tools that help travelers find the perfect vacation rental at the best price.

HiChee is NOT a booking platform like the big Online Travel Agencies (OTAs). We don't handle payment processing; we show travelers where to book for the lowest price.

For every property available on Airbnb, Booking.com, and/or Vrbo, we compare prices and provide links to the relevant booking platforms. When available, we also include the Estimated Book Direct Price (see “True Verified Host”).

How does HiChee work?

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Simply copy the URL of a rental property taken from Airbnb, Booking.com, or Vrbo (i.e., https://www.airbnb.com/rooms/<property-id>) and paste it into the search field "Paste URL to price compare."

You can also click "Search by Location" and browse listings on the map.

We provide the links to your favorite rentals in our price comparison results so you can book instantly on Airbnb, Booking.com, Vrbo, and, when available, direct-to-host (Book Direct) booking sites.

For more information, see our YouTube video.

What is HiChee's mission?

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For travelers - our aim is to design and provide useful tools so you can make smarter, better, and faster booking decisions. Our goal is to improve honesty and transparency in the vacation rental booking process.

For hosts and managers - our aim is to provide open communication between you and your potential guests. We also want to increase traffic to your listings and promote your direct bookings.

Our motto? Check it before you book it!

How is HiChee different than HomeToGo and other travel search sites?

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HomeToGo and many other booking platforms or Online Travel Agencies (OTAs) will show listings from many different sites, plus some property manager sites.

However, only HiChee shows head-to-head price differences for the same rental across different OTAs and the host's Book Direct website, when available.

How does Magic Search on HiChee work?

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If you can't find Book Direct information on a property because the host still needs to verify their listings on HiChee, you can use our Magic Search button.

You will be redirected to pre-populated Google search results that, thanks to a mix of images and keywords, will list alternative booking options for the property - which may include Book Direct results and/or direct contact information.

Alternatively, once you are on the Google search page, you can also click on Google’s first image to find other visual booking options.

For more information on how to use HiChee "Magic Search" see our YouTube video.

I forgot my password, what should I do?

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If you signed up with Facebook or Google, you don't need a password to log in. You can simply click on the "Continue with Facebook" or "Continue with Google" login button.

Otherwise, just type your email address, and we will send you an Activation Link to access your account.

If you need further assistance, please contact us via the HiChee Support link in the footer below or email help@hichee.com

We're here to help.

What is the meaning behind the name HiChee?

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HiChee's roots are in Hawaii, commonly abbreviated as "Hi." Chee comes from the word Cheehoo, a Hawaiian-Samoan exclamation similar to "whoo-hoo!." Visit our blog for more details and to hear how Cheehoo is properly uttered.


Traveler FAQ

How do I register/sign up?

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On the top banner, navigate to the Profile Avatar

and click on it. Then click on “Log In”, enter your email address and we will send you a login link.

Check your email and click on the “Magic Link” in the email. You’ll then be redirected to the HiChee website and you will be logged in.

Alternatively, you can log in with your Google or Facebook account, or even request a “Magic Link” every time you need to access HiChee.

If you need further assistance, please contact us via the HiChee Support link in the footer below or email help@hichee.com

We're here to help.

How do I enter dates?

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The best way to use HiChee is as follows:

Simply copy the URL of a rental property taken from Airbnb, Booking.com, or Vrbo (i.e., https://www.airbnb.com/rooms/<property-id>) and paste it into the search field "Paste URL to price compare." The URL can include the dates you are looking for.

You can also click "Search by Location" and browse listings on the map.

Once you get to the single listing price comparison page, you can choose and modify the dates.

If you wish to enter or change dates, simply click on the check-in and check-out section of the listing and enter your preferred dates. Then select the correct number of guests in your group.

If you wish to select different dates, simply click the “clear dates” link at the bottom of the calendar and start again.

How do I book a rental?

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HiChee is not a booking website. We only show you the price comparison of each rental property taken from the three major Online Travel Agencies (OTAs): Airbnb, Booking.com, and Vrbo (when listed.)

When available, we also show you Book Direct options so you can contact the host for price and booking details.

If you wish to book, you will need to do so via the appropriate channel.

Where is the map?

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If you prefer browning rentals on a map, please start searching by location.

To search by location, go to HiChee.com and click on "Search by Location" just under the “Paste URL to Price Compare” search field, and add the location you wish to search.

You can see Verified Hosts’ listings (see Verified Hosts FAQ) at the top of the list. Click on a property, and once you are taken to the property page, select dates for accurate price comparisons.

If you choose to use the map to search for properties, make sure to click on "Update Search" to see more listings when you zoom in or out.

What is a "True Verified Host" Listing?

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A "True Verified Host" badge on the top-left corner of a listing's picture means that HiChee has validated the host's ownership of that listing.


This enables the traveler to contact the host directly, negotiate a lower rental price, or inquire about booking options.

How do I contact a Verified Host?

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For available Book Direct deals, you can send the host an inquiry via email simply by clicking the orange message icon

or the “Send Message” button


In many cases, you can also click the orange “Visit Site” button


in the Book Direct section of the price comparison results to visit the host’s own website.

How do I contact a non-Verified Host?

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If a host has NOT verified their listings on HiChee yet, you can get in touch with them via their Airbnb, Booking.com, or Vrbo listing simply by clicking on the "View on Airbnb/Booking.com/Vrbo" tab when available.

Alternatively, you can search the host's contact details using our "Magic Search" (see relevant FAQ.)

How can I find other Book Direct options?

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If a property hasn’t been verified yet, you can click on the “Magic Search” button on the listing


and you will be directed to Google search results that will list alternative booking options of the property.

Do you show real prices on HiChee?

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Most of the times HiChee listings show the current Online Travel Agency (Airbnb, Booking.com, and Vrbo) prices, including fees, tax, and extra charges (cleaning fees, etc.)

However, before booking your rental, we advise you to check prices on the corresponding Airbnb, Booking.com, and Vrbo listings since some OTAs give temporary discounts or add fees according to season, location, or other variables.

Please note that the price we show in the Book Direct tile is an estimate. The estimated book direct price is the lowest OTA price minus their service fees. Contact the host or Property Management Company or visit their Book Direct link for accurate pricing.

What is the Estimated Direct Price?

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On HiChee we compare rates for properties with the prices taken from Airbnb, Booking.com, and Vrbo.

HiChee is not connected to hosts or managers' websites, so we cannot display de facto Book Direct prices.

We do, however, show an estimated (Book Direct) price calculated by the lowest Online Travel Agency (OTA) price minus service fees.

If the Online Travel Agency (OTA) doesn't display service fees, we subtract 12% from the OTA price and display that figure as the "Estimated Book Direct Price."

In any case we advise you to contact the host and enquire about the exact rates for specific dates.


Why do the nightly rates seem higher than on other websites?

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This is because other websites display a plain nightly rate which does not include the service fees and taxes.

HiChee calculates all fees and taxes and shows you a True Nightly Rate, so you can easily compare prices "apple-to-apples."

What is the Aggregated HiChee Review Rating?

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On any rental listing page's Review section, HiChee shows an aggregated rating, which is based on combining the guests' review ratings from the major OTA booking sites listed, and calculating the average.

I sent an inquiry to the host, but got no reply. What should I do?

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Please let us know if you do not get a reply from the host within 24 hours of your inquiry sent via "Send Message" on the HiChee website. Message us via the HiChee Support link in the footer below or email help@hichee.com and include the HiChee listing URL.

However, if you've sent an inquiry to the host (or already made a booking) via a different site other than HiChee (e.g. Airbnb, Booking.com, and Vrbo), please contact the host directly through that site.

Does HiChee have a Chrome Extension?

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The answer is YES! Download HiChee Chrome Extension to see price comparisons on any Airbnb, Booking.com, and Vrbo listings without leaving their platform.

HiChee Chrome Extension is free to download and use. Try it, and let us know what you think!

You can find our Chrome Extension here:

https://chrome.google.com/webstore/detail/hichee-airbnbbookingvrbo/ikoocbbcgemiakcmeepjmlgipjeeibon

How do I report a Listing?

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You can report a listing for one of the following reasons:

On the top-right corner of each listing’s picture, click on the flag icon

and report the listing by choosing the relevant option from the menu.

Please, also report the listing on the relevant Online Travel Agency (Airbnb, Booking.com, Vrbo); this is where the information we display is imported from.

If you wish to communicate with us regarding the listing, please contact Customer Support via the HiChee Support link in the footer below or email help@hichee.com

We're here to help.

How do I delete my account and any stored information/data?

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If you wish to delete your account and any stored information/data, please contact HiChee Customer Support via the HiChee Support link in the footer below or email help@hichee.com and we will assist you.

We're here to help.

How can I contact you?

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If you are a guest with questions about a property you saw on HiChee, please contact the property's host via the links we show on the listing: Airbnb, Booking.com, Vrbo, or Book Direct.

Not all hosts have public contact details or Book Direct websites. In this case, you must contact hosts and property managers via the Online Travel Agency their property is listed on. For more information on finding contact details to reach non-verified hosts, see the “Magic Search” FAQ above.

Note: We cannot advise or provide additional information on the rentals.

If you need help or advice on how to make the most of HiChee or you have questions not answered by the FAQs, please contact us via the Hichee Support link in the footer below or email help@hichee.com

We're here to help.

Host FAQ

Why verify my listings on HiChee?

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Verifying your listings on HiChee can benefit your business in many ways.

HiChee does NOT process bookings, so there are no fees from us for driving traffic to your Airbnb, Booking.com, or Vrbo listings.

When you Verify your listings on HiChee and add your Book Direct link, travelers can get in touch with you directly, get a personalized quote, and negotiate booking terms.

Please check our YouTube Video or go to https://hichee.com/hosts for more information.

How much does HiChee charge?

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HiChee is free for both travelers and hosts to use.

We don't charge anything for adding your Book Direct website link to our site, which is a core feature of HiChee.

HiChee is growing fast, so in the future, we plan to offer marketing & advertising solutions and premium services or subscriptions.

Why is my Airbnb, Booking.com or Vrbo listing on HiChee?

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HiChee is a fast-growing price comparison search engine for over 14 million vacation properties worldwide. We automatically pull listings data in from Airbnb, Booking.com and Vrbo; thus, our site is pre-populated with 14 million+ listings.

With a simple URL copy and paste, travelers can find the best deals, faster and free of charge.

For hosts like yourself, we do NOT process bookings, so there are no fees from us for driving traffic to your listings.

When you Verify your listings on HiChee, and add your direct booking link, travelers can get in touch with you directly, get a personalized quote, and negotiate booking terms.

How can I add my Direct Booking Site to my HiChee listing?

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If you control an existing listing on Airbnb, Booking.com or Vrbo, you simply need to go through our "True Host" verification process to verify your listing ownership.

During the verification process, you will be prompted to submit your Book Direct website URL to HiChee. If you DON'T have a Book Direct site, you can submit a Facebook or other preferred link that promotes your property.

NOTE: We do NOT allow hosts to "create" a listing on HiChee. We simply pull your property data from your existing Airbnb, Booking.com, or Vrbo listing.

Visit https://hichee.com/listing-verification to verify your property.

How can I easily verify multiple listings?

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If you have more than one vacation/holiday rental listing to verify in HiChee, please verify at least one of your listings, and once done, email us via help@hichee.com.

Our Customer Support Team will assist with bulk verification.

We are here to help.

What URLs are accepted for HiChee verification?

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These are examples of accepted URLs and listing IDs:

  • Airbnb:

https://www.airbnb.com/rooms/<property-id>

https://www.airbnb.es/rooms/<property-id>

Or enter just your listing property ID, for example, 10118851

  • BookingCom:

https://www.booking.com/hotel/us/us/abcdef.html

https://www.booking.com/hotel/us/abcdef.en-gb.html

  • Vrbo:

https://www.vrbo.com/en-gb/<property-id>

https://www.vrbo.com/ha<property-id>

Or enter just your listing property ID, for example, 11958176

  • HiChee:

https://hichee.com/listings/<property-id>

How do I Edit my verified listings?

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Login to HiChee and navigate to “For hosts” and “Listings Dashboard” to see your verified listings area.

Above the listing that you want to edit, you will see an “Edit” icon. Just click that to edit the listing.

How do I Delete my verified listings?

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Login to HiChee and navigate to “For hosts” and “Listings Dashboard” to see your verified listings area.

Above the listing that you want to delete, you will see a “Delete” icon. Just click that to delete the listing, and confirm.

How do I add matches to Verified listings?

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When you first verify your listing on HiChee, it will be matched with one of the three major Online Travel Agencies (OTAs).

If you list your property on more than one OTA, you can add additional URLs by editing each listing profile from your dashboard.

If you have any questions or issues, please contact HiChee Customer Support via the HiChee Support link in the footer below or email help@hichee.com

We're here to help.

I use a PMS (Property Management System) or Channel Manager, and cannot verify my listings on HiChee, what should I do?

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Do you manage your properties through a PMS such as OwnerRez or Rentals United?

When verifying your listings on HiChee, please make sure to move the pictures on your Airbnb, Booking.com or Vrbo account directly rather than making the picture move on your PMS. This is because some PMSs take 24 hours to update the picture move, creating a timeout on our system.

You can always move the photo back to its original position once you have verified it, if you wish.

If you have any questions or issues, please contact HiChee Customer Support via the HiChee Support link in the footer below or email help@hichee.com

We're here to help.

I cannot verify my Booking.com listing on HiChee; what should I do?

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When you verify your listing using a Booking.com URL, please ensure you use one of the accepted URLs for verification (see the relevant FAQ.)

Usually, the picture move takes longer on the Booking.com account, so please be patient and complete the verification process as soon as our system has validated the ownership of your listing (it may take 15/20 mins.)

If you have any questions or issues, please contact HiChee Customer Support via the HiChee Support link in the footer below or email help@hichee.com

We're here to help.

I cannot verify a listing - I get an error message; what should I do?

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You are trying to verify one of your listings on HiChee, but get an error message.

This may happen because that specific listing you are working on is already verified. It could have been verified with another account (created with a different email address) or from another user within your company.

If your listing has been verified using a secondary account (i.e. created with a personal e-mail address), or from another user within your company, and you want to merge it with your main account linked to your business e-mail address, you can simply un-verify the listing; log in to your secondary account, go to the dashboard and click on delete. Once done, log in to your main account and re-verify the listing.

If you have any other questions or a different type of error message, please contact us via the HiChee Support link in the footer below or email help@hichee.com.

We're here to help.

I can’t find my property on the maps, what can I do?

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Go to https://hichee.com/ and search for your location, zoom in on the map to where your property is located, and click the “update search” button.

If you have any other questions or issues, please contact HiChee Customer Support via the HiChee Support link in the footer below or email help@hichee.com

We’re here to help.

Why do I see other people's listings on my Single Listing View?

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We display other similar alternative booking options in the same area for travelers so they can select the best accommodation option for their requirements.

Remember that we also show your listing on other hosts' single listing view, increasing listings' visibility for everyone.

How is the "Estimated Book Direct Price" calculated on HiChee?

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On HiChee we compare rates for your property with the prices taken from Airbnb, Booking.com, and Vrbo.

HiChee is not connected to hosts or managers' websites, so we cannot display de facto Book Direct prices.

We do, however, show an ESTIMATED (Book Direct) PRICE calculated by the lowest Online Travel Agency (OTA) price minus service fees.

If the Online Travel Agency (OTA) doesn't display service fees, we subtract 12% from the OTA price and display that figure as the "Estimated Book Direct Price."

Travelers can get to your site directly from HiChee and enquire about the exact rates for specific dates once you have verified your listing and provided your Book Direct link.

What if I need to speak to a live person for help?

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If you are a host with complex questions not answered by these FAQs, please contact HiChee Customer Support via the HiChee Support link in the footer below (Intercom) or email help@hichee.com

Our Customer Support Team is available for live listing verification on a Zoom call. Book a time slot by emailing Customer Support at help@hichee.com

NOTE:

If you are a guest with questions about a property you saw on HiChee, please contact the property's host via the links we show on the listing (Airbnb, Booking.com, Vrbo, or Book Direct.)
We cannot advise or provide additional information on the rentals.