Frequently Asked Questions
If you don't find answers to your questions, please click the Contact Support option in the help menu in the upper right corner.
What is HiChee.com?
HiChee.com is the ultimate search engine for the USA vacation rentals with a price comparison between Vrbo, Airbnb, and Direct to Host.
HiChee.com is not a listing site.
What is HiChee's mission?
Honesty and transparency in vacation rentals. Our unique technology is able to show you alternative options for booking a rental. We help guests to get the best deal, which is sometimes a booking directly on the host's website. There are no commissions, service fees or mark-ups when we find you a direct deal.
How is HiChee different than HomeToGo and other travel search sites?
HomeToGo and many other travel search engines will show listings from many different sites, and some property manager sites. However, they generally do not show head to head comparisons that show the price differences across the big sites, like Airbnb and Vrbo. Only HiChee provides you with options to compare prices for a rental on Airbnb and Vrbo.
Does HiChee only have Hawaii Rentals?
Absolutely not. HiChee includes rentals from the entire USA (except Alaska). Try typing in some location at the top search bar right now!
Does HiChee have international rentals?
Currently, we cover the whole USA except for Alaska. We do plan to expand. Please do reach out to us with the help chat in the lower right if there are areas that you'd like to see us cover.
I forgot my password, what should I do?
If you signed up with Facebook, you don’t need a password to log in. You can simply click on the Facebook login button on the login page. Otherwise, visit this link to reset your password. If you need further assistance, please click the chat icon in the lower right of this page.
Are online bookings available for listings?
HiChee is not a listing site. Therefore, we do not process bookings or payments.
We provide the links to your favorite rentals so that you can book instantly. For some of the BookDirect deals, instant booking is not available. For those rentals you can send the host your inquiry via email simply by clicking on the "Send Inquiry" button.
How can I see the book-direct deals?
If the host has already given HiChee the information about direct booking, we direct you to the manager website or allow you to send an inquiry via email.In all other listings, only Big-Booking-Site links are available. If you are interested in a direct deal with the host and need help from HiChee, send an email to firstname.lastname@example.org or use the live chat ( bottom right corner) to reach us.
Why do the nightly rates seem higher than on other websites?
This is because other websites display a plain nightly rate which does not include the turnover fees and taxes.
HiChee calculates all fees and taxes and shows you a true nightly rate.
I sent an inquiry but no one replied. What should I do?
Please let us know if you don't get a reply from the host within 24 hours. We will help you to reach the host.
It is always better to inquire about more than one property. This way, you will increase your chances of a great booking.
How does host and listing privacy work on HiChee?
HiChee offers you two privacy options for each of your listings, "public" and "private." If your listing is private, it will not show up on searches or will not be visible with a direct link. In other words, your listing will only be visible for the people you choose. You can set your privacy option to "public" or "private" whenever you want from the listing setting menu.
Is it legal to show listings without the owner’s permission?
HiChee indexes and shows published data on vacation rentals from several sources. We always show the source of the data and offer links to the original.
For more detailed information, please visit the Fair Use page
How can I claim my listing?
You can find your listings on HiChee, scroll down to the bottom and click the “ I’m the owner” button. Fill in the information that will pop up, and we will be in touch with you shortly after.
How much does HiChee charge?
HiChee is totally free for hosts at this time. There are no charges to hosts or to guests.
What is the Price Comparison Widget?
This is a tool for hosts, created by HiChee, that integrates with your website and shows a price comparison once the visitor requests a quote.
To see a live example, visit this link, put in some dates, and see the left bottom corner where the widget will show up.
For more information, please visit the Price Comparison Widget page.
Are you an Owner or Property Manager?
First, find your listings by searching with your Airbnb or Vrbo URLs. You can add your direct booking URLs to give your guests a direct booking option. Or you can claim your listings to be in direct contact with guests to help them choose the best way to book your rental. It′s free.