Frequently Asked Questions
If you didn't find all the answers to your questions in the FAQ, please contact us

What is is the ultimate search engine for the USA vacation rentals with a price comparison between Vrbo, Airbnb, and Direct to Host. is not a listing site.

I forgot my password, what should I do?

If you signed up with Facebook, you don’t need a password to log in. You can simply click on the Facebook login button on the login page. Otherwise, visit this link to reset your password. If you need further assistance, please click the chat icon in the lower right of this page.

Are online bookings available for listings?

HiChee is not a listing site. Therefore, we do not process bookings or payments.

We provide the links to your favorite rentals so that you can book instantly. For some of the BookDirect deals, instant booking is not available. For those rentals you can send the host your inquiry via email simply by clicking on the "Send Inquiry" button.

How does host and listing privacy work on HiChee?

HiChee offers you two privacy options for each of your listings, "public" and "private." If your listing is private, it will not show up on searches or will not be visible with a direct link. In other words, your listing will only be visible for the people you choose. You can set your privacy option to "public" or "private" whenever you want from the listing setting menu.

What is HiChee's mission?

To enrich the travel experience by creating a network that connects hosts and guests. We value our hosts and help provide incremental value to the hosts experience via our technology platform. Our hosts' successful vacation rental is our business, we're here to help it grow! We strive to be honest, transparent and open with aligning the best interests of both hosts and guests.