Hydro Park Apartments

Hydro Executive Apartments – Your Home in the Heart of Sandton Full backup generator (no load shedding disruptions) Experience aparthotel comfort in the heart of Sandton, just 1km from Sandton City Mall. Luggage storage available from 9:00 AM to 2:00 PM We operate as an aparthotel. While all apartments within a category have the same layout and amenities, furnishings may vary slightly between units. The space Welcome to Hydro – Enjoy the best of Johannesburg with this aparthotel-style stay, ideally situated less than 1km from Sandton Mall, and just 10km from the vibrant cultural hub of Maboneng. Whether you're here for business or leisure, this is the perfect base. THE BUILDING • Full generator backup – no interruptions during load shedding • Swimming pool for guest use • 24-hour security with professional, trained personnel Luggage storage available between 9:00 AM and 2:00 PM THE APARTMENT • Spacious, modern one-bedroom apartment accommodating up to 2 guests • 1 Queen-size bed • Uncapped high-speed WiFi • Smart TV with Netflix access • Secure basement parking for standard vehicles only (no roof racks or trailers) Note: There are no international plug points – please bring your own adaptors THE KITCHEN • Fully equipped, open-plan kitchen • Includes: kettle, toaster, oven, microwave, fridge/freezer, and washing machine 🔹 Please note: This is a self-catering apartment. • No daily cleaning or consumables (e.g. toiletries, food items) are provided or replenished during your stay • Optional upgrades are available – allowing guests to tailor their stay according to budget, similar to a low-cost airline Note: This is an aparthotel offering. While all apartments follow the same layout and specifications, furnishings and décor may vary slightly from the photos shown THE LOCATION – SANDTON • Johannesburg’s premier business and financial district • Home to Sandton City Mall – one of Africa’s largest and most prestigious shopping destinations • Minutes from the Johannesburg Stock Exchange (JSE) and major corporate offices • Surrounded by upscale restaurants, stylish cafés, and vibrant nightlife • Easy access to the Gautrain Station for fast travel to the airport and Rosebank • Safe, walkable streets during the day with high security presence Ideal for both business travelers and leisure guests Guest access Guest Registration & Access Policy Our complex is committed to maintaining a safe, secure, and peaceful environment for all guests. To ensure this, we require strict adherence to the following access and registration policies: Guest Registration Requirements • All guests must be registered in advance. • A copy of a valid ID (Passport) must be submitted for each guest on the booking. Accepted identification: • South African ID • South African driver’s license • Passport The number of guests must match the booking details exactly. No additional or unregistered guests will be granted access to the building. IDs must match the guests checking in Important: Submission Deadline • All guest documents must be submitted by 5:00 PM on the day of check-in. • Late submissions (after 5:00 PM) will not be processed on the same day. • If submitted after the cut-off time, check-in will be delayed until the Hydro Park office reopens at 9:00 AM the next day. Access Refusal • Failure to comply with these policies may result in denied entry to the complex. The complex reserves the right to refuse access to any unregistered or non-matching guests. We appreciate your understanding and cooperation in helping us maintain a safe, respectful, and enjoyable experience for all guests. Other things to note Terms & Conditions 1. No Visitors / Parties / Events For safety and security, no visitors, parties, meetings, or events are permitted during your stay. Noise must be kept to a respectful level at all times to maintain building peace and consideration for neighbours. R1000 fine imposed for rules not adhered to and electricity turned off. 2. Self-Catering Accommodation All apartments are strictly self-catering. We do not supply consumables or daily essentials — guests are responsible for bringing their own items. 3. Cleaning & Service Apartments receive a light daily service for in-stay guests. This includes a general tidy-up only — It does not include linen changes. A complimentary weekly clean is included for stays longer than 7 days. Please note: Minor upholstery marks may be visible despite quarterly deep cleans. Due to climate conditions, a mild musty smell may occasionally occur — airing the unit by opening windows is recommended. 4. Unforeseen Disruptions While we aim for a seamless stay, some issues may be out of our control: • Temporary municipal water outages • Fibre line disruptions • Nearby construction noise No refunds or compensation will be issued for such external disruptions. Thank you for your understanding. 5. Insect Awareness Insects are a part of life in South Africa’s climate. All units are professionally fumigated quarterly. Insect spray is provided in the apartment. Occasional sightings of flies, roaches, ants, or small spiders are normal and not a sign of poor hygiene or infestation. These are not grounds for complaints or refunds. 6. Guest Support Hours Support is available via Airbnb messaging between 8:00 AM – 10:00 PM daily. Non-emergency call-outs may incur a fee. 7. Appliances & Remotes All appliances and remotes are tested before check-in. Should anything stop working during your stay, please notify us and we’ll arrange a repair. Remote batteries may run flat during your stay — let us know and we’ll replace them. 8. Parking Rules Please use only the assigned parking bay for your unit. Unauthorized parking may lead to clamping or fines by building management — this is beyond our control. Only standard vehicles permitted — no trailers or roof racks allowed. 9. Booking & Changes No changes are allowed within 5 days of arrival. One change per booking is permitted. You may extend your stay (subject to availability). All cancellations are subject to our Airbnb cancellation policy. 10. Key Policy One key is provided. Please keep it safe — key loss or lockouts may result in a call-out fee. 11. Listing Imagery Photos reflect typical layouts and amenities but may not show the most recent décor. Please refer to the listing date for photo relevance. 12. Electricity Policy Electricity usage is capped at R500 per booking. You are responsible for monitoring your usage via the in-unit meter. We can assist with top-ups until 6:00 PM daily. Important: If you run out of electricity due to lack of monitoring, we cannot guarantee assistance after 6:00 PM, and no refunds or compensation will be issued. 13. Air Conditioning Notice No Aircon 14. Safety Advisory Johannesburg is a vibrant city but has well-documented safety concerns. The apartment building offers 24/7 security. However, public areas outside the property are considered high-risk. We strongly advise being alert and cautious when leaving the building. We appreciate your cooperation with these guidelines and hope you enjoy your stay. Please feel free to message us with any questions — we’re here to help.