We, at Freelance Holidays, manage the properties on behalf of the owners. We will provide you the details of our 24/7 contact person, Diane, who lives on Crete and is there to ensure everything goes smoothly, before & during your stay with us. She will send you a message just before your holiday starts so you will have her details. Should you need anything during your stay, please contact her as she had over 30 years of experience in the hospitality field & knows Crete very well. We provide very good directions which you need to download from the Airbnb Itinerary once you have booked. On these directions it explains where the keys will be & step by step on how to get to the accommodation. Once you arrive, you just let yourself in & start to enjoy your holiday. Freelance Holidays provides a Digital Guide Book and a Property Manual inside the accommodation which tells you all about the important things ie. wifi codes, hot water systems, where to take your rubbish & how things generally work in the villa. Also helpful to use throughout your stay - in it you will find further details about places to go, beach maps plus a taverna guide. If you would like to stay somewhere within striking distance of Chania and are looking for a double bed, plus peace and quiet in a Cretan Garden of Eden with Noah's Ark thrown in for good measure, then this is the mixture of metaphors you've been looking for! Some 500 metres from the tiny village of Varipetro and reached by a rough track through the olive groves, Maro's Spitaki (little house in Greek) is destined to launch a thousand postcards! Joanne and Gary - - Jul 2008 "Absolutely fabulous ! Particularly relaxing and restful." Properties nearby; Maro's Spitaki Chania Airport 26 km,30mins Heraklion Airport 146km, 2 hours