Serena Village AirBnB is a residence with 11 Pools, playground, sports court and gardens. Serena Village Punta Cana AirBnB with Private apartments in a gated complex with security guards 24 hours a day, 7 days a week. The space Services included in the Residential Common Area: 1 Parking for each Reserved Apartment, patios and gardens with 11 outdoor pools in common, 4 bathrooms and shower in the pool areas, tables and chairs in the common pool areas, elevator, Private Security staff 24/7. Guest access There is no reception. CHECK-IN HOURS FROM 3:00 PM TO 7:00 PM (From 3:00 pm to 7:00 pm) Check-in is not done Before 15:00 (3:00 pm) Check-in is not performed After 19:00 (7:00 pm) To check-in, the client needs to communicate through our telephone number (contact) that appears in their AirBnB reservation confirmation, in order to authorize their entry into the residential. Alternatively, customers can send a message through AirBnB's secure message system. The Apartment number is assigned on the day of check-in and will be transmitted through AirBnB's secure message system on the day of your check-in. CHECK-IN TIMETABLE FROM 3:00 PM to 7:00 PM (From 3:00 pm to 7:00 pm) Check-in is not done Before 15.00 (3.00 pm) Check-in is not carried out after 7:00 p.m. (7:00 p.m.) In case you want to check-in before 15.00 (3.00 pm) or after 19.00 (7.00 pm) you need to send a request for Early Check-in or posticipated through AirBnB and pay the Extra of US $ 50. CHECK-OUT TIMETABLE at 11.00 am Check-out is not performed before and after 11.00 am. In case you want to leave before or after 11.00 am you need to send a request for Early Check-out or posticipado through AirBnB and pay the Extra of US $ 50. All requests are subject to approval and need to be confirmed by paying the Extra of US $ 50, paying the Extra through AirBnB, by means of a collection request sent through AirBnB after the client submits their request. In case of not paying the Extra of US $ 50, all clients need to respect the standard check-in and check-out times. AMOUNT OF PEOPLE: The client is responsible for selecting the actual number of people who will stay when making the reservation on AirBnB. Regarding the terms and conditions of reservation of our AirBnB account, the client needs to select the actual number of people who will stay. Only the number of people that the client selects when making the reservation in AirBnB can be accommodated. More People than the number selected by the client when booking cannot access the Apartment. In case of arriving with more people or allowing more people to enter your apartment than the number of guests that the client has selected when booking on AirBnB, the client needs to pay + US $ 10 per additional guest and per day. Children of all ages are understood as additional guests and must pay the fee of US $ 10 per child per day. THE BASIC APARTMENT RESERVATION PRICE INCLUDES: INCLUDES Rent of 1 BASIC 1 BEDROOM APARTMENT fully furnished with 1 Balcony in Serena Village Punta Cana. INCLUDES Gas and Water in the Rented Apartment in Serena Village Punta Cana. INCLUDES Use of all the facilities, the 8 pools, sports court, gardens, and all the common areas of the Serena Village Punta Cana. INCLUDES 1 Private Parking and Guarded 24 Hours by Private Security in Serena Village Punta Cana. THE BASIC APARTMENT RESERVATION PRICE DOES NOT INCLUDE: NOT INCLUDED Electricity expenses with CEPM prepaid meter (paid separately, according to your KW consumption). NOT INCLUDED All types of Food and Drinks. NOT INCLUDED All types of toiletries and cleaning products. NOT INCLUDED WiFi Internet (It can be hired for an additional cost). NOT INCLUDED ADSL Fixed Internet (It can be hired for an additional cost). NOT INCLUDED Cable TV (It can be hired for an additional cost). NOT INCLUDED Concierge services (Staff is available only for check-in and check-out). NOT INCLUDED All types of Service and Expenses not written in the INCLUDES section. ELECTRICITY SUPPLEMENT: The electricity consumption of your apartment is paid separately, depending on your consumption with CEPM Prepaid meter. You need to recharge the Electricity of your rented Apartment when you check-in. Consumption is measured in KW from your Check-in until your Check-out. The customer needs to recharge the CEPM Light Prepaid Meter, with the data provided by our staff, on the day of check-in. On the day of your Check-in we will send you all the data of the CEPM Prepaid Meter for each rented Apartment. After your Check-In, you will receive a link in order to verify the electricity consumption of your reserved apartment 24 hours a day, through CEPM's prepaid meter monitoring system. The meter balance can be viewed in real time, and is updated every 15 minutes. The electricity cost depends only on you, based on your use of the appliances and air conditioners in your rented apartment. The electricity expense is calculated in KW, according to the KW consumed, from your Check In to your Checkout. By booking, you accept these terms and conditions for electricity consumption for each apartment reserved and cannot plead ignorance in case of not reading or not respecting these conditions. It is mandatory to READ THE TERMS AND CONDITIONS CAREFULLY before booking. When making a reservation, all clients agree to have read, understood and agree with the Booking Terms and Conditions and cannot claim ignorance in case of not reading or not respecting these conditions. Other things to note There is no reception. CHECK-IN HOURS FROM 3:00 PM TO 7:00 PM (From 3:00 pm to 7:00 pm) Check-in is not done Before 15:00 (3:00 pm) Check-in is not performed After 19:00 (7:00 pm) To check-in, the client needs to communicate through our telephone number (contact) that appears in their AirBnB reservation confirmation, in order to authorize their entry into the residential. Alternatively, customers can send a message through AirBnB's secure message system. The Apartment number is assigned on the day of check-in and will be transmitted through AirBnB's secure message system on the day of your check-in. CHECK-IN TIMETABLE FROM 3:00 PM to 7:00 PM (From 3:00 pm to 7:00 pm) Check-in is not done Before 15.00 (3.00 pm) Check-in is not carried out after 7:00 p.m. (7:00 p.m.) In case you want to check-in before 15.00 (3.00 pm) or after 19.00 (7.00 pm) you need to send a request for Early Check-in or posticipated through AirBnB and pay the Extra of US $ 50. CHECK-OUT TIMETABLE at 11.00 am Check-out is not performed before and after 11.00 am. In case you want to leave before or after 11.00 am you need to send a request for Early Check-out or posticipado through AirBnB and pay the Extra of US $ 50. All requests are subject to approval and need to be confirmed by paying the Extra of US $ 50, paying the Extra through AirBnB, by means of a collection request sent through AirBnB after the client submits their request. In case of not paying the Extra of US $ 50, all clients need to respect the standard check-in and check-out times. AMOUNT OF PEOPLE: The client is responsible for selecting the actual number of people who will stay when making the reservation on AirBnB. Regarding the terms and conditions of reservation of our AirBnB account, the client needs to select the actual number of people who will stay. Only the number of people that the client selects when making the reservation in AirBnB can be accommodated. More People than the number selected by the client when booking cannot access the Apartment. In case of arriving with more people or allowing more people to enter your apartment than the number of guests that the client has selected when booking on AirBnB, the client needs to pay + US $ 10 per additional guest and per day. Children of all ages are understood as additional guests and must pay the fee of US $ 10 per child per day. THE BASIC APARTMENT RESERVATION PRICE INCLUDES: INCLUDES Rent of 1 BASIC 1 BEDROOM APARTMENT fully furnished with 1 Balcony in Serena Village Punta Cana. INCLUDES Gas and Water in the Rented Apartment in Serena Village Punta Cana. INCLUDES Use of all the facilities, the 8 pools, sports court, gardens, and all the common areas of the Serena Village Punta Cana. INCLUDES 1 Private Parking and Guarded 24 Hours by Private Security in Serena Village Punta Cana. THE BASIC APARTMENT RESERVATION PRICE DOES NOT INCLUDE: NOT INCLUDED Electricity expenses with CEPM prepaid meter (paid separately, according to your KW consumption). NOT INCLUDED All types of Food and Drinks. NOT INCLUDED All types of toiletries and cleaning products. NOT INCLUDED WiFi Internet (It can be hired for an additional cost). NOT INCLUDED ADSL Fixed Internet (It can be hired for an additional cost). NOT INCLUDED Cable TV (It can be hired for an additional cost). NOT INCLUDED Concierge services (Staff is available only for check-in and check-out). NOT INCLUDED All types of Service and Expenses not written in the INCLUDES section. ELECTRICITY SUPPLEMENT: The electricity consumption of your apartment is paid separately, depending on your consumption with CEPM Prepaid meter. You need to recharge the Electricity of your rented Apartment when you check-in. Consumption is measured in KW from your Check-in until your Check-out. The customer needs to recharge the CEPM Light Prepaid Meter, with the data provided by our staff, on the day of check-in. On the day of your Check-in we will send you all the data of the CEPM Prepaid Meter for each rented Apartment. After your Check-In, you will receive a link in order to verify the electricity consumption of your reserved apartment 24 hours a day, through CEPM's prepaid meter monitoring system. The meter balance can be viewed in real time, and is updated every 15 minutes. The electricity cost depends only on you, based on your use of the appliances and air conditioners in your rented apartment. The electricity expense is calculated in KW, according to the KW consumed, from your Check In to your Checkout. By booking, you accept these terms and conditions for electricity consumption for each apartment reserved and cannot plead ignorance in case of not reading or not respecting these conditions. FULL REFUNDABLE DAMAGE DEPOSIT OF US $ 100: The day of Check-in you need to pay a Full Refundable Damage Deposit of $ 100 USD in Cash. This deposit is fully refundable, and is fully refunded in Cash on the day of your departure, when you check-out, as long as there has been no damage to the apartment and that all reservation terms and conditions and rules are met of the residential. In case the Customer does not pay the DAMAGE DEPOSIT of US $ 100 in Cash the day of Check-in, the reserved Apartment will not be delivered and the total payment of the AirBnB reservation will be lost. It is mandatory to READ THE TERMS AND CONDITIONS CAREFULLY before booking. When making a reservation, all clients agree to have read, understood and agree to the Booking Terms and Conditions and agree to pay the DAMAGE DEPOSIT of US $ 100 upon arrival and may not plead ignorance in case of not reading or not respect these conditions.