The Creek Luxury 4BR Retreat | Pool | Hot Tub
The Creek Luxury 4BR Retreat | Pool | Hot Tub
Description
Welcome to your private resort-style retreat on 1.1 lush acres with gated access to Windmill Park’s 25+ acres of family- and pet-friendly fun. Enjoy a heated pool, indoor/outdoor Jacuzzis, tiki hut, fire pit, and evening ambiance with lights and music. Inside, relax on leather couches by the fireplace. On-site hosts live in a separate guest house and ensure the property stays clean, safe, and ready for your perfect getaway. This exquisite 4-bedroom, 2.5-bathroom retreat is thoughtfully designed with relaxation at its core. With a tranquil ambiance throughout, the home offers the ideal setting for unwinding and rejuvenating. This entire home is yours to enjoy and make your own during your stay. We kindly ask that any locked areas remain undisturbed to ensure everything stays in perfect condition for all guests. We are always reachable! The owners also live on site on a blocked off section of the house but are available and more than willing to help with anything you need! Check-in time is 4pm / Check-out time is 11am. Coconut Creek city ordinance quiet hours 10pm-8am. No unauthorized guests permitted after 12am. No smoking inside the house ($1000 fine) **House Rules** We have created this house rules sheet to preserve the integrity of your stay and future stays while also respecting the home and neighborhood! Following these rules will greatly help us as Vacation Rental hosts by making sure the home is taken care of during your stay. We understand that people are not a “one size fits all” category, so please reach out to us with any questions or concerns in this document. COMMUNICATION IS KEY!!!! Mi casa, tu casa! But you wouldn’t intentionally damage or mess up your home, would you? We ask that you treat our property as if it was your very own as well! Please be aware of the condition of items in the house, and if you happen to notice anything broken when you arrive, please contact us to let us know. We also ask that you please watch noise levels at night. We love our neighbors! They’re nice, we’re nice to them, and we hope you are nice to them too! Noise ordinances for quiet time in the city/neighborhood are at 10pm, so please respect these rules. Check-in Check-in time is from 4:00pm -12:00am. If you have a late/delayed flight, please let us know as soon as possible and we will be happy to work with you. Early check-ins are available upon request, however please understand that we cannot make any guarantees until the day of or before. If you are interested in an early check in, please reach out to us and we will let you know what the additional cost would be. Check-out Check-out time is 11am. Late checkouts are based on availability and an additional fee of $150/per hour. Unless otherwise authorized by us, please give us a 24-hour notice for late checkout requests or if you would like to extend your stay with us. Please keep in mind that we will try our best to accommodate these requests however we cannot make any guarantees that we will be able to honor your request. Any guest who stays after the 11am checkout time without requesting it from us previously or stays despite having their request denied will be charged an additional night’s stay and will be forced to vacate. Should we experience any cancellations or losses in our calendar arising from any check out related complications from you or any guests, you will be charged for the next booking. *Upon checking out, please make sure that our house looks reasonably neat- just like the way you found it. Although we pride ourselves on cleanliness, we do not expect you to scrub it clean but it must be reasonably “picked up” and furniture placed as it was at check-in. *Make sure to collect all personal belongings. Check all closets, drawers, washer/ dryer. We are not responsible for any items left behind. Security When you leave the property and at night, please make sure all doors are locked and secured. Even though our home is in a safe neighborhood, we take the safety of our guests very seriously. Our security protocol includes 6 outdoor cameras. One in the front of the house, one in the back, 2 on the sides of the property, 1 on the patio, and the doorbell camera. Please note: These devices are not meant to micro-manage our guests. We do not have time to monitor or watch your every move. It is solely there to monitor any suspicious activity that will trip the alarms and cause us concern. In which case, we will check on the safety of our guests immediately. Deposit A security deposit may be required to reserve the home, depending on a few various factors. Please reach out to us prior to booking to find out if we will require one for your stay. The deposit is held to prevent damages/inconveniences from occurring. The deposit will be refunded in the same manner paid provided the following provisions are met: *No damage is done to the unit or its contents *No excessive cleaning is required *No linens are missing, damaged, or excessively stained *The Occupancy limit of the house is not exceeded at any time unless approved in writing in advance *There are no police enforcement actions by the City or Homeowners /and there are no violations of house rules as posted in the house. Any types of damages or inconveniences that occur like the ones listed above will be subject to additional fees. Added Services Jet ski rentals are available nearby. Chef Services are available upon request. Items Available Upon Request The following items may be available upon request but are not guaranteed and must be requested within at least 48 hours in advance: mosquito net, boardgames, children's dinnerware, highchair, outlet covers, pack-n-play, table corners, window guards, bread maker, luggage drop off. Additional charges for certain items may apply. Identification Required Must be 25 and up to rent. For security purposes, please upload a copy of your photo Please note if this is not provided we reserve the right to cancel the reservation with no refund. Locals Booking With Us If you’re a local or were a local, this information needs to be disclosed to us. Failure to do so can lead to us canceling your reservation without a refund. Parking THERE ARE ONLY FIVE PARKING SPACES AVAILABLE ON THE PROPERTY. Our driveway will allow for 5 vehicles parked outside. Please DO NOT PARK on the sidewalk, grass, street, or on any neighbor’s property. Please only park on the driveway. We will not be responsible for any parking tickets, parking boots, or towed vehicles. Guest Interaction We are always reachable through the app or phone! The owner of this property also lives on site and is a direct extension of us! He respects people's privacy but if you need any assistance with anything throughout the home, he is there to help! Please keep in mind that we have the right to ask for ID, the credit card used for booking, or other forms of proof of identity and payment. We may also ask guests to present an ID. As long as your guests can confirm trip details, they too can reach out to us with any questions and concerns. Guest Access All areas of the property are for guest use unless there is a lock on it. There is a room where the owner lives that is locked and off limits to guests. Please do not tamper with any locks on the property unless we give our permission. All monitoring devices are not to be tampered with. This includes our cameras, noise detection devices, any previous plugged in devices that may be set with a timer for automation purposes, gateway plug-ins, and any of our locked storages/cabinets. Any violation of the above rules can result in immediate termination of your stay. Maximum Occupancy The maximum number of guests is 10. However, we may be willing to accommodate additional guests for a fee of $40 per night per guest if we have the proper resources available. We cannot make any guarantees that we will be able to honor your request but please reach out to us prior to booking as we view this on a case-by-case basis. Parties & Events While we are all about having a good time, WE STRICTLY PROHIBIT ANY PARTIES OR EVENTS. This is to preserve the quiet neighborhood we’re in. Keep the party for the Las Olas night scene. You can be as loud as you’d like there. Music must be kept to a non-disturbing level during quiet hours and any conversations should be had inside the house, not near the street, front entrance, or even the patio/balcony areas. Please be mindful of the city-wide quiet hours from 10pm-8am and make sure that extra guests leave by 12am. We greatly appreciate your compliance on this as we do not want any issues with our neighbors or the city. Please understand that any reports or evidence of a party or organized event taking place will be an automatic forfeiture of your stay without a refund as you will be in direct violation of house rules. Unruly Guests We want everyone to have a good time in our home, but we have definitely had an experience with a large group that we gave multiple chances to, that still apologized to us and continued to turn around and be a nuisance to the property and our neighbors. Therefore, we have revised our rules to prevent an incident like that from ever repeating itself again. Please be advised that at the first mention of any complaint, evidence of rule violation, noise disturbance, or any other unruly behavior will result in your FIRST & FINAL WARNING. If necessary, we will dispatch security to relay any warnings or the hosts will contact you directly. Please note that any costs associated with the dispatch of security will be charged to the guest. Upon the SECOND complaint, noise disturbance, or unruly behavior, your entire group will be asked to vacate the property as you are in direct violation of our house rules. Your group will have 30 minutes to an hour to gather your belongings and exit the premises. In this process, we may invoke the assistance of local law enforcement officers. Security Guard Should we have to dispatch security to enforce, warn, evict, or for any other warranted reason to our residence at the time of your stay, we will pass along any fees associated with the dispatch to you. Fees passed along to you will still be your responsibility even if you end up being removed from our residence. Toilets Part of being in Florida is understanding the sensitive nature of plumbing in a tropical environment. Pipes can clog easily and lots of homes are on septic systems. PLEASE DO NOT FLUSH PAPER TOWELS, TAMPONS, WIPES OF ANY SORT (NOT EVEN “FLUSHABLE” ONES), SANITARY NAPKINS, OR ANYTHING OTHER THAN TOILET PAPER. Tropical Bugs We do our very best to keep any unwanted creepy crawlies from joining your group! This includes a monthly treatment to exterminate any bugs! Yet and still, we are in Florida and you might still see a spider in a corner, June bugs trying to fly in, and the occasional roach that will try to dry off after a rainy day. Please keep in mind, this doesn’t mean there’s an infestation, just a couple unfriendly critters wanting in on your fun! Either way, please let us know if you encounter them and we will try to get to it as soon as possible. Pool Our pools get serviced weekly. If you or a previous guest overdoes it on the sun screen, you might start to see a film or foam start to form at the top of the pool. We can always call our pool guy to come out sooner and service the pool, but please keep in mind, it’s not guaranteed. The pool can be heated for a fee. Please review the pool heater section of the house rules for more information. The pool heat must be requested in advance. We need to verify that the pool heat is functioning and it does take 1 degree per hour to heat which is why we require advance notice. If you book at the last minute and request the pool heat we can deny your request. If we still make the arrangement for you, please note that we cannot guarantee its functionality. The fee would be daily for the entirety of the stay. No changes or alterations can be made once we have adjusted the heat. The pool and spa are interconnected, by heating the spa it can cause the pool to become warm and even hot. Smoking There is to be NO SMOKING inside the property. Smoking is allowed outside on the patio (please utilize ashtrays - do not toss butts in the patio or rocks & PLEASE CLOSE ALL DOORS) or outside of the home. Any burn marks on outdoor furniture or evidence of smoking inside the home (ie smells of smoke, ashes, burns, etc) will cause for an automatic smoke remediation fee of $1000. Children’s Safety Children are always welcome! After all, we have our own offspring! However, please keep your children safe. Our home is not childproofed. There is no pool barrier. Potential for Noise By renting out this property you further acknowledge and agree that since this home is located in a residential area, there is a possibility for noise that is outside of our control which includes but is not limited to: construction, loud noises from others nearby, and local events on-going. There is a possibility that construction might also occur on or nearby our properties due to a last-minute repair that needs to be tended to. No refunds will be provided should this occur. Trash All trash is to be bagged and put in waste bins provided near the front entryway. The black bin is for all trash and the blue bin is for recycling. Please do not overfill trash in either of the bins. This can be easily avoidable by moving the bins to the street the night before/morning of trash pick-up. Any excess trash, waste, or any other mess resulting in additional cleaning will be charged an additional cleaning fee of $300. Inspections While we respect the privacy of our guests, we maintain that we have the right to inspect the premises without prior notice at any time to enforce the terms of this agreement. We do this in the event that any guests are in violation of our house rules or in the event that we need to send out someone to tend to immediate home repairs. Should any guests violate any of the terms of this agreement, the reservation will be terminated immediately and no refunds will be given. The guests waive all rights to process if they fail to vacate the premises upon termination of their stay. The tenants shall vacate the premises at the expiration time and date of this agreement. Internet/Cable There is no Cable TV, however we do have high-speed internet throughout the house and each TV is set up with the most common streaming apps. No refunds shall be given for outages, content, lack of content, or personal preference with regards to the Wifi. Lost and Found Oh no! You left something behind? We’ve been there! Valuable items left behind by guests will be held for the guest and every reasonable effort will be made to contact the guest for the return. After 60 days - items not claimed/retrieved, will be considered forfeited. Fireworks All guests agree that there will be absolutely NO USE of fireworks or any other explosives anywhere near the property. Home Use All guests shall use the property for legal purposes only and other use, such as but not limited to, illegal drug use, abuse of any person, harboring fugitives, etc, shall cause termination of the agreement with no refund of stay or deposits. BBQ Grill Any guests who plan to use our BBQ grill are welcome to do so, but please only use it if you are familiar with propane gas grills. Before & after each use, please turn on & off the propane tank by reaching under the grill and twisting the handle clockwise (open) or counterclockwise (close). Please turn on the vent fan while the grill is in use. In order to minimize a messy clean up, we ask that guests use foil and clean up the grill after use by using the grill cleaner formula provided and pouring out the drip pan. We don’t want to have grease as a fire hazard. Fire extinguisher is located in the kitchen, under the sink. The grill is clean and we’d like everyone to experience it that way! Any excess cleaning will result in additional cleaning fees. We cannot stress this enough! Our cleaners will charge us for additional cleaning, and we will in turn charge you. No Daily Maid Service While linens and bath towels are included in the home, daily maid service is NOT included in your stay. We provide starters for toilet tissue, paper towels, dish soap, garbage bags, and laundry detergent. Should you need any additional items, please let us know and we will do our best to accommodate you. However, it is not a guarantee. Pandemic, we have been experiencing shortages of basic toiletries. We thank you for your patience and understanding in the meantime. False Reservations Common Concerns By booking this home, you acknowledged that scuff marks on the wall do not constitute as an unclean/unsanitary home or a misleading/altered representation of the images online. We do have our house managers scheduled monthly to come out and retouch the paint, however, in between this timeframe, it is possible for other guests to create new scuff marks in the home. You further acknowledge, that the hot tub/pool (if applicable) may have sand minor debris inside. The hot tubs get drained every couple of weeks and as our guests typically enjoy the nearby beaches, sand is a typical occurrence in these areas. Pools are serviced with chemicals and provided a clean weekly, sometimes this can cause blurry water that typical clears in a few hours. The hot tubs get checked for their chemical balance in between each clean and added the proper chemicals accordingly. They get drained and refilled every two weeks. Fort Lauderdale water does have a yellow tint to it, so sometimes the water will appear discolored. (Please review the Manual Section Under “YELLOW WATER” for more information. Repairs and Replacements It is the guest’s responsibility to immediately notify us of any issues that they incur during their stay so that repairs and or replacement may be promptly taken care of to the best of our ability. We are not responsible for any occurrences over which we have no immediate control. These inconveniences may be but are not limited to, the following : weather conditions, power outages, adverse weather or road conditions, or breakage of non-essential appliances, including, but not limited to, dishwasher, grill, pool heater, washer, and dryer. *No rebate or discounts will be provided if there is a mechanical failure of any non-essential appliances, including but not limited to, the washer and dryer, pool heater, dishwasher, BBQ grill. Commercial Photography & Filming Must ask host prior to booking if booking is done with the intent to do any commercial photography or filming. We have the right to decline any type of photography and filming. If your request is approved, please note an additional $500 fee applies to all reservations booked with the intent to film or have commercial photography. In addition, mention of our property is mandatory as a location credit @CestLaVieHomeAway. Broken items If for any reason you break an item during your stay, please let us know immediately. We understand that accidents happen, but in order for us to fix or replace something for a future guest to enjoy, we will need to know that it is broken. We really appreciate your honesty. We take inventory of every single item in the home when it is being cleaned, including linens, appliances, towels, and decorations. If anything is missing - this will result in a fee equal to the item’s 150% replacement value. Dishes Please load the dishwasher prior to checking out if you have used any dishes. You will find dishwasher capsules under the kitchen sink. Feel free to run the dishwasher during your stay if needed. Please do not put plastic dishes in the dishwasher as they will melt in the heat. Patio Furniture We hope you come to enjoy our outdoor spaces as most of our units do have them! Please keep in mind, that a lot of our outdoor furniture are not under covered areas which means they are susceptible to normal wear and tear, bird and animal droppings (we can’t control nature), wildlife (if bugs decide to crawl or lizard decide to sunbathe), rain, dust, dirt, pollen/leave stains, etc. We’ve noticed during certain timeframes we need to wash the outdoor patio furniture cushions much more frequently than others. Please note, some items may have been discolored due to pollen/leave stains and also the suns rays. The images portraying our patio furniture may differ in person because of this. It isn’t an indication that the unit is unclean, but rather that our patio furniture has been weathered. By booking with us, you agree to these terms. Checking for & Report Damages/Issues Please note that like any home, our property may have normal wear tear. We try our hardest to fix, replace, and bring back our property to its original form in between guests and reservations but sometimes it’s just not feasible and sometimes our previous guests don’t mention it to us. It’s your responsibility to let us know of any damages or issues you may have with the home or you forfeit the right to later deny any damages or make claims about the state of the home. All issues should be reported within the first 3 hours of entry. When reporting the issues please notify us with evidence of the issue. For example, broken blender: image or video showing that the blender does not function. For any claims that cannot be photographed, for example, a smell, we ask that guest (at their own expense) involve a neutral 3rd party professional to assess the home to validate their claims. Evidence of this must be supported and legitimized. Recording Devices & Noise Detection Devices If you’re staying in a home of ours with any of these devices, please assume that our devices are on at all times during your stay. You can find the location of our devices under “Guest Safety.” Any and all recordings captured on our property remain our property. Minor Differences in Rentals Sometimes we have incidents where guests, steal, damage, stain, or break our home’s items. In these instances, we try to replace the item for the same exact item we had previously. Sometimes, this isn’t possible. Should you notice a particular decorative item in an image that is no longer there or is replaced with another decorative item, this is why. If you notice different bed sheets, or pillow cases, this can also be the reason. We’ve had a/c wall units need repair and we have temporarily replaced them with portable a/c units. Even down to patchy grass. We’ve had incidents where guests leave items on our grass and the grass dies. We mention all of this to say, that it’s possible to experience slight differences in the listing images in comparison to your in person experience. Should you want to know what the possible differences can be, please ask us prior to your visit and we will inform you. Once, you book, you agree that there is a possibility of minor differences in the home. Travel Insurance Locals Guests who are either currently locals or who have been locals in the past MUST notify us of this. Locals are subject to approval. There’s a much higher risk associated with locals and so we reserve the right to cancel your reservation without refund if we have not approved and acknowledged you being a local prior to your booking. Occupancy Each home can allow up to two(2) adults per bedroom plus an added four(4) children under the age of 12. This means: -If there’s a 1 bedroom unit = Max 2 adults or 6 with 4 being children under 12. -If there’s a 2 bedroom unit = Max 4 adults or 8 with 4 being children under 12. -If there’s a 3 bedroom unit = Max 6 adults or 10 total guests with 4 being children under 12. And so on and so forth. Coconut Creek Policies & Other Applicable Laws All guests must abide by the City, State, Federal, and all other applicable laws and bylaws. Indemnification of Manager You and all occupants shall, jointly and severally, defend, indemnify and hold C’est La Vie Home Away By Mikes Group LLC (including its members, officers, employees, subcontractors, agents and representatives) and the Owner (the “Manager Parties”), harmless from any and all claims, liabilities, losses, costs and expenses (including, but not limited to, reasonable attorneys’ fees and costs of suit) incurred the Manager Parties related to, as a result of or arising from the actions of the guest and any occupants, including any negligent acts or omissions, willful misconduct, violations of laws or any obligations in this agreement, except to the extent such claims, demands and actions arise from the gross negligence or willful misconduct of the Manager Parties. Limitation of Liability YOU UNDERSTAND AND AGREE THAT NO MANAGER PARTY ASSUMES ANY LIABILITY FOR LOSS, DAMAGE, CLAIM OR INJURY TO PERSONS OR THEIR PERSONAL PROPERTY WHILE ON THE PREMISES, NOR FOR ANY INCONVENIENCE, DAMAGE, CLAIM, LOSS OR INJURY ARISING FROM OR RELATED TO ANY TEMPORARY DEFECTS OR STOPPAGE IN SUPPLY OF WATER, GAS, CABLE SERVICE, ELECTRICITY, INTERNET SERVICE OR PLUMBING; CHANGES TO RENTAL ASSIGNMENTS; WEBSITE OR BROCHURE ERRORS; WEATHER CONDITIONS; NATURAL DISASTERS; ACTS OF GOD; OR OTHER REASONS BEYOND THEIR CONTROL. Spas / Jacuzzi Our spa is chemically balanced and chemicals are added as needed in between guests. We do drain the spa approximately every 2 weeks. Guests can set the temperature to their desired heat. Please keep in mind it can take 1 degree per hour to heat up and this varies upon temperature drops/changes. We cannot control what temperature the previous guests had it on or even if they unplugged it. So please be sure to set it at your desired temperature immediately upon arrival as we will not provide refunds due to the temperature of the spa. Fort Lauderdale water has a yellow tint to it due to the tannins in the water reserve. The city has assured us that this is safe although it is off putting. The discoloration does not mean the body of water is unsanitary. We also have a blue chemical that when applied gives the greenish appearance of the water. Do not eat or drink in the spa as this can contaminate the spa causing an emergency treatment and incurring an added cleaning fee from our pool and spa technicians. There can be minor debris in the spa. Release of the Manager Parties In addition to the other specific releases set forth in this agreement and its addendum, you, for yourself, your heirs, assignors, executors, and administrators, and on behalf of each occupant of the property, and such occupants’ heirs, assignors, executors and administrators, fully release and discharge the Manager Parties from any and all liabilities, claims, demands, and causes of action which you, any occupant or their family members have or may have in the future by reason of any injury, loss or damage by whatever nature which has or have occurred, or may occur to you, or to any of the occupants during the stay as a result, or in connection with the occupancy of the property or in use of any item provided during your stay, including bikes, golf carts or other recreational items, including any claims, damages, costs or causes of action due to the negligence, breach of contract or wrongful conduct of any Manager Party, and agree not to sue and to hold the Manager Parties free and harmless of any claim or suit arising there from. THE UNDERSIGNED UNDERSTANDS, INTENDS AND DESIRES TO RELEASE THE MANAGER PARTIES FROM ANY AND ALL LIABILITY ARISING FROM OR RELATED TO THE OCCUPANCY OF THE PROPERTY TO THE FULLEST EXTENT PERMITTED BY THE LAWS OF THE STATE OF FLORIDA. Once again, we appreciate your compliance with these rules. We know this has been a mouthful. We aim to provide our guests with the best experience possible during their stay. In order to do so, we have these rules, and we really appreciate your cooperation in helping us share our beautiful home. Thanks again and we look forward to hosting you soon! Best Regards, Jordan & Emily
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