NEW! Boutique hotel Steps from the Ocean

Wake up to the sound of waves in our beachfront room with private balcony. Nestled in stunning Soliman Bay, this newly renovated boutique hotel offers special launch rates, a private beach club, and an on-site restaurant. Relax and let our Guest Experience team design unforgettable moments: a bike ride, a golf day, or a special escape. We take care of every detail so you can simply enjoy. 🚫 No Parties / Noise Policy •Parties are strictly prohibited. •Small gatherings require prior approval. 🔇 No loud music after 11:00 PM. •Please respect neighbors, staff, and community rules. 🚔 Violations may result in a USD 500 fine, police involvement, or eviction. 💡 Energy Consumption •Turn off A/C units, lights, and electronics when not in use. ❄️ A/C should never remain on when the villa is unoccupied to avoid energy waste. ⚠️ Illegal Items •Drugs and firearms are strictly prohibited. 🚫 Possession or use will result in immediate eviction and legal action under Mexican law. 🌴 Unexpected Events •Tulum is a developing town; occasional power or water outages may occur. These are beyond our control. ⛈ In severe cases (storms or emergencies), staff may access the villa for safety reasons. •The company is not liable for interruptions caused by external providers or weather. • Due to our location on the Caribbean coast, there may be presence of sargassum mainly between May and August, as it is a natural and seasonal phenomenon. 🚫 External vendors are not allowed For safety and privacy reasons, external vendors are strictly prohibited from accessing the villa. SAFE BOX AND ACCESS POINTS Safety boxes are available on the property, and we strongly advise guests to store all valuable items, including but not limited to documents, passports, cash, and jewelry, in the safety boxes. Please ensure that all access points are locked when exiting the villa. A fine of USD $50 may be imposed if doors are found open without guests inside or if they are sleeping. Neither the company, the property, nor the staff will be responsible for the loss of any valuables. If lost items are found, shipping costs will be covered by the guest. If the keys are lost, a replacement set will be provided for USD $25. Please inform the host immediately if any keys are lost or misplaced. CHECK-IN AND CHECK-OUT TIME Check-out time is at 11:00 a.m. The day before your check-out, our team will inquire about your departure time to ensure a seamless and hassle-free check-out process. If you require a late check-out, we kindly request that you request it in advance and that it be approved by our concierge team. Late check-out is subject to availability and may incur an additional fee. Check-in time is at 4:00 pm. Before your check-in, our team will inquire about your arrival time to ensure that we are ready to welcome you to the property. If you require an early check-in, we kindly request that you request it in advance and that it be approved by our concierge team. Early check-in is subject to availability and may incur an additional fee. If the early check-in is not available there is always the chance to leave your luggage at the villa with the help of our concierge team, we do not hold responsibility for any items left at the villa before 4 pm. VISITORS AND DISTURBING NOISES Parties are strictly prohibited on the premises. Small gatherings are allowed with prior approval from the concierge team. All guests will receive the code to access the villa. This code is for their personal use only, and no one beyond the guests staying at the villa will be permitted to use it. Guests and their visitors must behave respectfully towards our neighbours, vendor team, and concierge staff. Guests are permitted to host a maximum of four visitors during their stay. Only guests registered on the reservation will be allowed to stay overnight at the property. To add a new guest who can stay overnight on the property, and does not exceed the maximum capacity of the property, you may request it for an additional fee. The villa is situated in a residential area, and therefore excessive noise is not welcome at any time. We strictly prohibit excessive noise after 10:00 p.m., and violators may receive a warning, a visit from the local police, and eventually be evicted from the property should the noise persist. CLEANING AND MAINTENANCE The guest should allow our maintenance and cleaning staff access when it’s scheduled. All staff members will wear the company uniform, and guests should not grant access to anyone who does not have a uniform. In case of receiving courtesy cleanings, the host will provide general cleaning of the kitchen, bathrooms, bedrooms, and common areas. Bed linens and towels are changed every third day. BED LINENS AND TOWELS The towels are for exclusive use inside the villa and cannot be carried elsewhere. If there is a lack of towels at the end of the stay, they will be charged. Any towels or linens stained with dye, bronzer, or any other product that cannot be r