4862. City view Apt. in Westlake/Netlix/Bright

Tay Ho is a popular choice for both domestic and international travelers looking for quality accommodation in Hanoi. Conveniently located near West Lake, it offers fresh, airy air with quiet walking paths around the lake. A 10-minute taxi ride from the center, the area is quiet and ideal for relaxation. Rooms are fully equipped with modern amenities such as air conditioning, kitchenette, private bathroom, and lush views. Additional services include airport transfers and motorbike rental. The space Room Description at 48 To Ngoc Van, Tay Ho: Welcome to KIMMY HOUSING, a comfortable and fully-furnished space located at 48 To Ngoc Van, Quang An, Tay Ho, one of the most peaceful and beautiful areas in Hanoi, near West Lake. We offer fully-furnished rooms for rent, ideal for both tourists and business travelers. Room Details: Room Size: Spacious and airy, with an area of 20m² to 30m², providing a comfortable living space. Bed: Rooms are equipped with a double bed or two single beds (depending on preference), with clean linen to ensure a good night's sleep. Amenities: Air Conditioning: Each room has air conditioning to keep you comfortable in all weathers. Smart TV: Large screen TV with internet connection, perfect for entertainment and streaming your favorite shows. Free Wi-Fi: High-speed Wi-Fi access is available for both work and leisure. Bathroom: The private bathroom is equipped with a shower, toilet, and all the necessary toiletries such as towels, shampoo, and shower gel. Hot water: Enjoy 24/7 hot water to relax after a long day. Kitchenette: The rooms are equipped with a kitchenette, complete with basic cooking utensils, including an induction cooker, microwave, pots, pans, and refrigerator. Plates, cups, spoons, and chopsticks are provided to help you prepare meals easily. Common areas: Spacious lobby with seating area where guests can relax, rest, or work. Elevator and entrance: The building has a modern elevator for easy access to your room. Location: 48 To Ngoc Van is located near West Lake, a quiet and beautiful area, perfect for those who enjoy a green and relaxing environment. You can take a walk around the lake to enjoy the fresh air and picturesque scenery of West Lake. Services: Housekeeping: We provide regular housekeeping services to ensure your room is always clean and tidy during your stay. Customer Support: We are always ready to assist you at any time, ensuring you have a wonderful stay. We hope you will enjoy your stay at KIMMY HOUSING. If you need any assistance or have any questions, please contact us. ........... Guest access At KIMMY HOUSING 48 Tô Ngọc Vân, tenants have full access to the following amenities: 1. Bedroom: • Bed (double or single, depending on request) • Clean bedding for a comfortable sleep • Air conditioning to keep the space cool and comfortable all day and night 2. Bathroom Amenities: • Separate bathroom with a shower, toilet, and in some rooms, a sauna bathtub • Shampoo, shower gel, towels, and other personal hygiene items • 24/7 hot water for your bathing needs 3. Kitchen Area: • Private kitchenette with basic cooking utensils such as an induction cooker, microwave, pot, pan, and refrigerator • Dining utensils such as bowls, plates, spoons, and chopsticks for preparing your meals • Clean cooking area, ideal for guests who prefer to cook for themselves 4. Guest Room Amenities: • Smart TV with internet connection, supporting entertainment services and online TV • Free high-speed Wi-Fi for work and entertainment • Small desk (if you need to work in the room) 5. Laundry: • Laundry service available at VND 60,000 per time • Self-laundry option with a washer-dryer and laundry detergent provided in the common area on the 1st floor, at a cost of only VND 30,000 per time 6. Drinks, Soft Drinks, Beer: • Drinks, soft drinks, and cold beer are available upon request • You can serve yourself by asking for the code to open the refrigerator in the reception hall We are dedicated to providing you with a comfortable stay, complete with all necessary facilities and services. If you have any special requests, please do not hesitate to contact us! During your stay At KIMMY HOUSING, we are committed to creating a friendly and comfortable environment for our guests. Here is how we interact with our guests: 1. Welcoming and Guest Support: Warm welcome: We greet guests with a friendly and enthusiastic attitude as soon as they arrive. Our front desk staff is always ready to assist with any requests, provide information about the surrounding area, tourist attractions, and services available at KIMMY HOUSING. Clear communication: Before guests arrive, we provide information about the check-in process, available amenities in the room, and everything they need to know for a comfortable stay. 2. Direct and Online Communication: Phone and messaging support: If guests encounter any issues during their stay, we are always available to help via phone, text message, or through the chat feature on Airbnb/Booking to resolve any problems quickly. Clear and transparent information: We provide detailed information about amenities, services, and house rules to help guests easily familiarize themselves with the space and services. 3. Ongoing Guest Care During the Stay: 24/7 support: Our team is available around the clock to assist guests with any needs, from providing additional supplies to resolving any issues that may arise. Guests can reach out at any time for assistance. Customized services: We are happy to accommodate special requests, such as laundry services, arranging transportation, offering local dining recommendations, or providing extra amenities as needed. 4. Feedback and Service Improvement: Listening to guest feedback: After checkout, we encourage guests to share their experiences with us. This helps us improve our services and ensure guest satisfaction for future stays. Addressing concerns: We are always ready to listen to any concerns or complaints from guests and offer appropriate solutions to make sure they are satisfied and likely to return. At KIMMY HOUSING, we are dedicated to providing a pleasant stay with exceptional care and attention to detail so that our guests always feel at home. Other things to note Here is the important information guests need to know when booking at KIMMY HOUSING: 1. Booking Information: Online Booking: You can easily book a room through online platforms like Airbnb, or contact us directly via email/phone to make a reservation. Cancellation Policy: Please refer to the cancellation policy at the time of booking. Cancellations will be handled according to the policy of each platform or as agreed directly with us. Booking Confirmation: After booking, we will send you a confirmation email with details on check-in time, directions to the address, and available amenities. 2. Check-In and Check-Out Times: Check-in Time: Check-in begins from 2:00 PM. If you arrive earlier, please contact us in advance to check for early check-in availability. Check-out Time: Check-out is before 11:00 AM. If you wish to check out later, please inform us in advance so we can arrange it (subject to room availability). 3. Amenities and Services: Free Wi-Fi: We offer free high-speed Wi-Fi throughout the entire property. Laundry Service: Laundry service is available at 60,000 VND per load. If you prefer to do laundry yourself, a washer and laundry detergent are provided in the common area on the first floor for a fee of 30,000 VND per load. Luggage Storage: If you arrive early or need a late check-out, you can request to store your luggage at the reception free of charge. 4. Guest Policies: Check-in Requirements: We request that guests inform us of their expected arrival time to ensure a smooth check-in process. If you have special requests, please let us know in advance. No Smoking in Rooms: Our rooms are non-smoking to maintain a clean and comfortable environment for all guests. Pets: Pets are not allowed at KIMMY HOUSING to ensure the safety and cleanliness of the property. 5. Location Information: Address: KIMMY HOUSING is located at 48 Tô Ngọc Vân, Quảng An, Tây Hồ, Hanoi, near West Lake, a peaceful area with easy access to popular tourist attractions in the city. Directions: You can easily reach KIMMY HOUSING from Noi Bai International Airport, or the city center by taxi, Grab, or public transportation. 6. Payment: Payment Methods: We accept payment via credit card, bank transfer, or cash (as per request). Payment will be made upon check-in or before check-out. Additional Charges: Additional services such as laundry, beverages, or transport may incur extra charges, which will be added to your bill. 7. Contact Information: Customer Support: If you have any questions before or during your stay, feel free to contact us via the phone number or email provided in your booking confirmation or on our website. Feedback: After your stay, we appreciate any feedback to help us improve our services. We hope you have a wonderful stay at KIMMY HOUSING!