Other things to note Attention! Respect the house rules to have a quiet and pleasant stay. Failure to comply with any of them may result in a fine of R$1000.00. ● Check-in from 3 p.m. and Check-out until 11 a.m.: early arrivals will not be allowed in the lobby or reception. ● Same-day reservations after 5 p.m. do not guarantee extra bedding for more than 2 people ● Digital Check-in: mandatory completion for admission to the condominium. ● The apartment number, door code and Wi-Fi will be sent on the day of check-in, after 2 p.m. ● Luggage and objects may be left in the lobby or common areas of the building. ● The concierge does not provide services for our operation. For support, contact our team. ● No smoking (fines for non-compliance). Maintenance and delivery● services available from 10 a.m. to 5 p.m. ● Lost & Found: We are not responsible for forgotten items. ● Voltage: 220V ● Check-out: When leaving the unit, notify your check-out via the link sent by the communication platforms. Additional Information: ● Changing companions in Digital Check-in will not be allowed after the check-in date. ● For clearance in the building, you will need to present a CPF, RG or Passport. ● The apartments may have minor variations in view and decor, but the amenities remain the same. ● Some of the buildings in which we operate use facial recognition or biometric release systems. Therefore, our team may request that you send a selfie. ● The city can be dangerous, so take care of your belongings and avoid walking around at night.