Private forest resort villa [90 minutes from the city center] Maximum 10 people/Private sauna/Barbecue even in the rain
森のぽつんとリゾート貸切Villa 最大10名 都心から90分 10人inプライベートサウナ 雨でもBBQ にぎわいOK 完全プライベート空間
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Description
"Private forest resort villa surrounded by nature" A one-of-a-kind space nestled in the nature of Tsuru, Yamanashi Prefecture.The beautiful clear stream facing the great outdoors creates a cool retreat even in summer.Listen to the whispers of the forest and just take your time and enjoy this natural activity.The garden is adorned with natural water from Mt. Fuji and seasonal plants. Spacious sauna facing the clear stream (up to 8 people can use it) Since it is a relaxing space, please enjoy "Totonou" time together with your friends. A starry sky The sky is full of stars, and you can also observe authentic telescopes. Fully equipped with a covered space You can enjoy BBQing even in the rain, so you can book without worrying about the weather. Fully equipped with bonfire space Talk to friends and family around the fire.Please listen to the sound of fire and enjoy the luxurious time. In the room surrounded by the aromas of wood Luxurious use of solid wood.It is a space filled with the breath and warmth of wood from the floor to the ceiling. Genuine fully private space Limited to one private villa.Complete privacy from check-in to checkout, without the need for face-to-face contact or reservations The space We are currently running a campaign where everyone who submits a review to Google Maps will receive a free can of soft drink! How ☆to join☆ ① Open to write a review of "SHELTER. Tsuru" on Google Maps ② Post your thoughts on your stay ③ One can of your favorite soft drink on the spot * Up to 1 can per entry per person *Anonymous accounts and initials are also acceptable Your kind words are our greatest encouragement. Please complete this brief survey and share your thoughts. As an estimate, if there is no incomplete service, we basically get 5 stars. House rules If you rent a private house, it's a real private space. Use contactless from check-in to checkout.Create a complete private space that is not related to excitement or care. Please read the FAQ below. [Notice of change in sauna stove] From July 5, 2025, we have changed the sauna stove from electric to wood.As part of our commitment to environmental considerations and the pursuit of a richer experience value, we will continue to operate the wood stove as a standard facility. In addition, we will give you about 6Kg (2 buckets) free so that you can enjoy it casually.We are looking forward to ensuring that your stay is a time to heal both physically and mentally. [important] Staff support via chat is available until 5 pm.If you have any questions, please do so in time.Please note that we are unable to respond to future inquiries. [The road to the facility] You will need to cross the creek on your way to the facility (departure).You can't cross a car with a height of less than 15cm.Please check in advance and come by car as possible.(Please refrain from coming by sports car) * We have uploaded photos of the creek on the photo tour, so please check it. In addition, please note that we will not take any responsibility for any accidents or problems on the way to the facility. About ■your stay Q. What is a rental villa? A. The rental villa is an image of you renting a villa. Please return it as you found it when you leave. Linens Please leave the towels and bedding in one place. [Equipment] We have appliances and cooking utensils, but please bring your own ingredients, cosmetics, pajamas, etc. Consumables We provide toilet paper, etc., but please bring it with you if you run out for a long time. Q. How do I book? A. ① Press the "Vacancy Search and Reservation" button on the facility page to display the reservation site. ② Please select your desired date and number of guests and proceed to "Book". ③ Enter the required information and confirm the reservation by credit payment. ④ You will receive an email confirming your reservation. ⑤ We will email you a pre-check-in link with the reservation confirmation email.Please be sure to enter a pre-check-in (to verify your identity).Please note that if we are unable to confirm this process, we may contact you at the phone number on the travel booking site you booked. Q. Can I book by phone or email? A. The reservation is from the internet only.We do not accept reservations by phone. Q. How do I confirm my reservation? A. The site you booked will receive a confirmation email.Please check it from there. Q. What should I do if I have a question? A. Please check below. Airbnb Messaging Website chatbot Search from the website "Frequently Asked Questions" Staff support is from 9: 00 to 18: 00. Q. Can I book on the same day? A. We do not accept.I'm sorry it didn't meet your expectations. Please note that due to cleaning arrangements, etc., we will not be able to respond. Q. Are you able to use more than the maximum number of guests? A. We do not accept.The maximum number of guests is set by laws such as the Inns and Hotels Act and the Fire Service Act, so we appreciate your understanding. * If we find that you have exceeded the number of guests at the time of booking, you will be charged a penalty fee. Q. I didn't receive an email confirmation. A. You may have set a PC email to be rejected, or it may be divided into a spam folder, etc., so please check it as a precaution. Q. We understand that there is no on-site staff, how do I check in and check out? A. Check-in We'll send you a pre-check-in link by email when your reservation is confirmed.Please be sure to enter a pre-check-in (to verify your identity). Pre-check-in (Identity Confirmation) After confirming your entry, we'll send you an email with a "4-digit key code" to unlock the entrance the day before your reservation.Please unlock it here. Check-out Please check again for any forgotten items and go home safely.You don't need to contact us. Q. Please tell me your check in time, check out time. A. Check-in time/after 15:00 Check-out time/before 10:00 Please enjoy your stay. * Cleaning is not allowed before 15:00. * After check-out at 10: 00, the cleaning staff will enter the work. Q. If the check-in is later than planned A. You don't even need to contact us in advance.The scheduled check-in time is only a guide, so there is no problem if you can't check in at the scheduled time.Have a safe trip. When you arrive, don't forget to check in with your smartphone using the pre-check-in link. Please note that if we are unable to confirm the check-in process, we may contact you at the phone number on the travel booking site you booked. Q. Can I check in early and check out late? A. I'm sorry but I don't accept it. To ensure cleaning time before check-in and after check-out, we do not allow you to adjust your time.If you use the room beyond the check-out time, you will be charged half the nightly rate every hour. Q. Can I wait to cancel my reservation on the internet? A. We can't wait to cancel your reservation. Q. How do I pick up and drop off the key? A. There is no key exchange because it uses a remote lock. Once your booking is confirmed, we'll send you a 4-digit key code to unlock the front door the day before your stay. Please unlock the door with the code to unlock it.Rest assured, the 4-digit keycode is issued by you every time. Q. Is it okay if someone is different from the guest? A. Please make a reservation if you will be staying on the same day. Reservation form Only the email address on file will be sent to the reservation confirmation email. Your booking confirmation will come from your domain on each platform. You'll need to check your settings so you can receive them in advance. * Please register other than your carrier email address. Q.1 Can I only stay under the age of 8? A Basically no people under the age of 18. Q. If you have a small child, how many years or older will be included in the price? A. If children under elementary school age sleep in the same room with their parents (use bedding for one person), there is no additional fee. If you are more than elementary school students, please make a reservation as an adult. Q. Can I call an acquaintance who is not staying in the room? A. Unfortunately, we do not allow anyone other than the guest to enter the room from a security/fire point of view. Q. Can I bring pets with me? A. Pets other than service dogs are not allowed at the facility. Q. What about cleaning during your stay? A. Basically there is no cleaning during your stay.Depending on your request, you may be able to charge separately.(Depending on circumstances, we may decline) Q. Is there anything I can do before I check out?? A. Please keep towels together in the washroom. Please keep your bedding together. · Please turn off lights, air conditioners, etc., and leave. Please dispose of garbage in a designated place by separating it from burnable garbage, cans, and bottles. Please return the equipment to its original place. If the dishes and cooking utensils are used, the garbage is scattered, the equipment is left in a mess, etc., it will take time to clean, and the next guest will also be inconvenient. Please also help us prevent forgotten items by tidying up before you check out. Q. Can I barbecue? A. Depending on the facility, it is possible in principle. The details of use depend on the facility, but please use the barbecue stove provided. Q. Can I do fireworks? A. In principle, it is possible in the premise. Some facilities may have regulations, so please check in advance. Rocket fireworks, etc., are prohibited because the types of types that cause danger and noise, such as rocket fireworks, are a nuisance to the surrounding residents. Q. I hear that insects and animals often come out? A. The facility is located in a place rich in nature.Many animals and insects make an ecosystem, and it's the idea that humans go to their homes.When you show your face to the villa, please return it to nature as much as possible.We do not respond locally by insects, so please understand in advance. Q. Can we play in the adjacent river? A. Do not enter the adjacent river (Oyuzawa).The Company will not assume any liability for any accidents that occur in the adjacent river (Oyuzawa) unless there is intentional or gross negligence. About the ■facility Q. Can I connect to the internet? A. We have free wifi internet access. Q. Is there any place you can smoke? A. Please refrain from smoking in the building.Please be sure to clean up the cigarette butts when smoking outdoors. Q. There are times when the water is cloudy, but is there no problem with hygiene? A. No problem. It may appear cloudy due to the presence of air bubbles, but we are clearing the water quality inspection, so there is no problem with hygiene.It happens. Q. The water has stopped.What's wrong? A. Wait about 10-20 minutes for it to be available.Make sure all faucets are shut off at that time.The facility uses natural water.Excessive use (leave it out and use multiple places at a time) may temporarily deplete the tank water and stop getting out of it.Thank you for your understanding.Never leave the water running. Q. Can I bring food? A. Feel free to bring it.Feel free to use the kitchen, dishes, etc. in the facility. Q. Is there a breakfast service? A. We do not accept breakfast service. Q. Do you have any medications? A. In accordance with the relevant laws, medicines are not available. Simple items such as bandages are provided in the room. Q. Do you have room service? A. There is no available. Q. Are you provided with amenities? A. We provide a minimum of items.For more information about amenities and facilities, please check the site in advance.Also, if you run out of consumables during your stay, please bring your own. Q. What supplies are you provided? A. We provide linens and towels for the number of people booked. We also provide dish soap, sponges, cloths, laundry drying, and cleaning utensils. Cooking utensils and tableware are provided with the basics. * Please check the site for details in advance. Q. Is there any condiments? A. We basically do not provide due to hygiene issues. From the perspective of the SDGs, we're committed to sharing basic condiments with our guests.Hygiene is doing its best, but it does not guarantee its presence or safety.Please note that we are not responsible for any issues caused by condiments. Q. Do you have firewood or charcoal? A. We provide about 3 kg of firewood and a box of charcoal (about 3) for free.Please bring extra if you need it.We only sell firewood locally, so please use it. Q. Do you have a safe box? A. We do not provide it in the room. Q. How do I take care of the garbage? A. Please separate it and keep it indoors.Please use the garbage can provided. * If you leave it outside, it may be ravaged by crows and small animals, so be sure to summarize them indoors. Q. What do I do with the towels I used? A. Please keep the towels together in the washroom after use. Q. How much parking?How many cars can we park? A. We provide it.Confirm the details from the site ahead of time. Q. What if appliances, equipment, etc. break down? A. We inspect and maintain it from time to time, but it may break down unexpectedly.Please note that it may not be possible to recover it on the same day. Q. Can I bring a cassette stove? A. We are sorry, but we refuse to prevent hazards.Thank you for your understanding.The use of candles, etc. is also prohibited for the same reason. Q. Can I bring my musical instrument? A. It depends on the facility, but if possible, please do so only in the facility.Please keep the windows closed to avoid disturbing the neighbors when playing. Q. Please tell me about noise precautions or prohibitions. A. Please be mindful of noise after 21:00 as this facility is located in a quiet villa area.There is a house nearby, so please behave with common sense. About the ■price Q. How far in advance is the cancellation fee? A. Cancellation fees will be charged under the Accommodation Terms and Conditions stipulated by the facility. 15 days before your trip Free cancellation fee 14 days before your trip 30% of the accommodation fee At least 7 days of stay 100% of the accommodation fee 1 day before your trip 100% of the accommodation fee On the day of your stay 100% of the accommodation fee If you don't hear from us 100% of the accommodation fee * Changes to the date of use and decrease in the number of guests are also subject to a penalty fee. * If it is unavoidable, there will be no cancellation fees, such as traffic closures due to snow and typhoons. We appreciate your understanding that we will make a final decision. Cancellations fees apply even if guests are ill, injuries, or family unhappiness.We appreciate your understanding and cooperation as we have prepared, cleaning, and waiting. Q. How do I cancel? A. [Reservation from the official website] Please use the link in the "Confirmation email" that you receive after booking. [Outside of the official website] Please refer to each booking site. Q. Do you have a cancellation fee waiver? A. We can't accept any cancellation for you in any event.Please understand. Q. I want to change the number of people. A3 days in advance. You'll need to apply for an alteration request from Airbnb.We'll receive your request as soon as we receive it. For refunds, please check with our support team directly for a reservation from Airbnb.For contact information and instructions for our support team, please visit our website or in our Help Center on the app. Q. Is there an extension fee? A. We do not accept extensions of check-out time.Please be sure to check out at the stated check-out time. If you use the room beyond the check-out time, you will be charged half the nightly rate every hour. Q. When should I pay the price? A. This facility has been paid in advance.Credit advance payment is only available for web bookings. Q. There is an error with an online credit transaction. A. Please double-check your card number, expiration date, security code, and name (same as entered in half-width alphabetical capital letters/stamped cards). If that doesn't happen, contact your card company because it can result in an overage or other reason. ■Other Q. Can I send my luggage in advance? A. We do not have staff on site, so we are unable to receive luggage. There may be other guests, so you can't leave them. Q. Will you provide transportation to and from the facility? A. We do not provide pick-up and drop-off service. Please arrange your own car, rental car, etc. by yourself. Q. What should I do if I break the equipment or dishes at the facility? A. Please take an image and contact us via official line or email as the situation arises. Depending on the situation, we may be able to file a request, but we may be able to do so with your insurance by reporting it yourself. If there is no declaration of damage, etc., we will charge you at the actual cost. Q. What should I do if I forget something at the facility? A. If the guest checks out and the guest's baggage or mobile item is left at the facility, and the owner's contact or finger is not known to the owner, it shall be disposed of by the limit of 7, including the departure. If you wish to send it by mail, we will treat it as a cash on delivery, and you will be charged a separate fee of 2,000 yen.Please note that we will not take any responsibility for any problems such as damage during delivery. Q. Do I need a tire chain in winter? A.12 There are days from Monday to March when there is a buildup of snow.Please wear winter tires or be prepared for chains. Q.SHELTER. Tsuru is said to cross the river before the facility arrives, is it possible to drive any car? A. There is a limit to vehicle height.Please note that cars with a height of less than 15 cm can not cross the river.Please note that we are not responsible for any problems on the way to the facility.Please refrain from coming by sports car. Q. What will be the issue during your stay? A. Even if there are various problems during your stay, there is no permanent staff in the facility, so we are unable to respond immediately.Basically, you'll have to take care of it yourself. [Local guests only · Night support desk] For emergency issues on site (water, electricity, gas outages, etc.), please call the night correspondence office.(There is a guide in the facility) * Only urgent issues such as lifeline problems will be handled.In addition, we may not be able to restore it immediately.Please understand. * Night support is only available for local guests.Please note that depending on the content, we may charge a separate phone call option fee. Also, in case of accidents or incidents, please contact the following police department and fire department. Emergency Tel: 110 & 119 Otsuki Police Station Municipal Building Tel: 0554-45-0110 Tsuru City Fire Department Tel: 0554-43-1119 Above Other things to note Please be sure to check the following terms and conditions Please be sure to check the cancellation policy. Upon completion of your booking, you agree to our terms. Please understand. [Notice of change in sauna stove] Starting July 5, 2025, the sauna stove has been changed from electricity to firewood. As part of our commitment to environmental considerations and the pursuit of a richer experience value, we will continue to operate the wood stove as a standard facility. In addition, we will give you about 6Kg (2 buckets) free so that you can enjoy it casually. We are looking forward to ensuring that your stay is a time to heal both physically and mentally. [important] Chat staff is available until 18:00.If you have any questions, please do so in time.Please note that we are unable to respond to future inquiries. [Terms and Conditions] Article 1 Item 1 The Accommodation Agreement entered into by the Facility with the Guest and the relevant Agreement shall be governed by this Agreement. Due to things that are not stipulated in this agreement, the laws and regulations are verified as such. Depends on your customs. Item 2 If the facility complies with a special agreement to the extent that it is not contrary to the laws and customs, notwithstanding the provisions of the preceding paragraph, That special agreement will take precedence. [Application for accommodation contract] Article 2 Item 1 Anyone who intends to apply for an accommodation agreement with us will be asked to provide the following information to the facility. Yes. (1) Guest Name, Gender, Address, Phone Number, Age, Nationality, and Occupation (2) Accommodation and estimated arrival time (3) Accommodation fee (In principle, according to the basic accommodation fee in Appended Table 1.) (4) Other matters deemed necessary by this facility [Accommodation contract, etc.] Article 3 Item 1 The Accommodation Agreement shall be entered into when the Facility accepts the application set forth in the preceding Article.However, This is not the case when the facility proves that it did not accept. Item 2 If the accommodation contract is completed pursuant to the provisions of the preceding paragraph, apply the application equivalent to the basic accommodation fee for the stay period. (In principle, it is made by credit card at the same time as the accommodation contract. .) You will be paid by. Item 3 First, the application shall be applied to the accommodation fee that the guest should ultimately pay, and the provisions of Articles 6 and 15 If the situation is appropriate, it shall be in the order of reimbursement after the penalty, and if there is any remaining amount, It will be returned upon payment of the fee pursuant to the provisions of Article 11. Item 4 If the application under Paragraph 2 is not paid by the Facility by the provisions of the same paragraph. shall lose the effectiveness of the accommodation agreement.However, it is necessary to specify the payment period of the application. However, this is only if the facility notifies the guests of this information. [Refusal to conclude the Accommodation Agreement] Article 4 Item 1 The facility may not be willing to enter into an accommodation agreement in the following cases. (1) When the application for accommodation is not subject to this agreement (2) When the room is not available due to full room (staff) (3) The person who intends to stay violates the provisions of the law, public order, or good custom with regard to the accommodation. When it is recognized that there is a risk of doing so (4) When the person who intends to stay is deemed to fall under the following (a) Y Article 2, Article 2, No. 2 of the Law Concerning Unreasonable Prevention by Violent Group Members (Law No. 77 of 1996) The prescribed violent group (hereinafter referred to as "violent groups"), Raiders prescribed in Article 2, Item 6 of the same Article (via It is called "Raiders".), Quasi-member is a violent group and other anti-social potential. Ro When a violent team member is a legal and other organization that distributes business activities Ha Some of the officers who qualify as a violent group (5) When the person who intends to stay makes a significant nuisance to other guests (6) When the person who intends to stay is clearly recognized as a contagious person (7) Violent requests for accommodations have been made, and the burden exceeds a reasonable range. (8) When it is not possible to stay due to acts of God, failure of the facility, or other unavoidable reasons * About shelter Tsuru You will need to cross the river on the way to the facility (departure).It is difficult to increase during your stay. It may.Please understand. (9) In the past, if you have been a person who has received the provisions of Article 6, (10) When the case is specifically provided for by each prefectural ordinance, etc. (11) Other cases deemed necessary by this facility [Right to terminate the guest's contract] Article 5 Item 1 Guests may cancel the accommodation agreement by offering to the facility. Item 2 If the entire accommodation contract is canceled due to the reason the guest should be attributed to this facility (If, pursuant to Article 3, Paragraph 2, the Facility specifies the payment period for application and requests payment thereof. , except when the guest canceled the accommodation agreement before the payment.)is Appendix 2 As listed in, you will be charged a penalty. [Right to terminate the contract of this facility] Article 6 Item 1 The facility may terminate the accommodation agreement in the following cases. (1) Regarding the accommodation, the provisions of the law, public order, or the good and customary conduct of the guest. When it is deemed to be there, when it is recognized that you have done the same thing. (2) When the Guest is deemed to fall under the following (a) Y Violent groups, violent members, and quasi-member groups are involved in the violent group and other anti-social potential. Ro When a violent team member is a legal and other organization that distributes business activities Ha Some of the officers who qualify as a violent group (3) When the guest has made a move that causes significant nuisance to other guests (4) When it is clearly recognized that the guest is a contagious disease (5) The violent request for accommodation was made, and that the burden exceeded the reasonable scope. Kai (6) When it is not possible to stay due to reasons caused by acts of God, etc. (7) When it falls under the "Grounds for Refusal of Accommodation" as prescribed in the Ordinance of each Prefectural Inns and Hotels Act (8) Sleeping cigarettes in the bedroom, firefighting equipment, etc., and other profit rules specified by this facility Prohibited matters (limited to those necessary for disaster prevention.)When not obeying Item 2 If the Accommodation Agreement has been canceled under the provisions of the preceding paragraph, the Accommodation is still provided by the Guest. We will not charge for accommodation services, etc. [Registration of accommodation] Article 7 Item 1 Guests will be asked to register the following at the time of booking: (1) Name, Age, Gender, Address and Occupation of the Guest (2) In foreign countries, nationality, passport number, country and country year (3) Departure and estimated departure time (4) Other matters deemed necessary by this facility [Facility Ambassador Time] Article 8 Item 1 Guests can use the rooms at this facility from 3pm to 10am the next morning. However, in the case of consecutive stays, except for the arrival and departure, You can. [Comply with the rules] Article 9 Item 1 In addition to Attachment 3, guests in the facility, the Tributary Rules set forth in the facility as stipulated by the facility. You will follow it. [Payment of fees] Article 10 Item 1 The breakdown of the accommodation fee, etc. that guests should pay will depend on the accommodation fees listed in Appended Table 1. Item 2 In principle, the payment of the accommodation fee, etc. set forth in the preceding paragraph is subject to the credit card approved by the facility. Please pay the fee in advance. Item 3 The guest did not voluntarily stay after the facility provided the guest with the room and the enabler was able to make it possible. In the case, the accommodation fee will be charged. [Responsibility of the facility] Article 11 Item 1 This facility is subject to the accommodation contract and the contract related thereto, and the accommodation is due to such failure. If you cause any damages to the night party, we will compensate you for that damage.However, it is the fault of the facility. This does not apply if this is not due to reasons. Item 2 If the guest is unable to provide the facility for reasons attributable to this facility, the guest We will return the accommodation fee to. (Refunds are limited to our accommodation fee.) In addition, if the facility determines that it is not possible to stay during your stay or due to an act of God, you will return the accommodation fee. I will take care of it. Item 3 This facility is connected to disaster insurance to deal with disasters, etc. [Rules for sauna benefits] Please be responsible for the sauna.This facility is related to accidents and health issues caused by sauna rituals We will not take any responsibility.If necessary, please open the intake window to ventilate it. Rourou is prohibited due to the risk of electric shock and leakage. Please strictly prohibit the sauna room and wood deck. Please never bring gas cylinders, etc. in the sauna. If you feel stuffy, please get out of the sauna immediately to ventilate. [About the clear stream] Please never go to the adjacent river ().We leave on the adjacent river () We will not be held responsible for any accidents, unless there is intentional or gross negligence to the Company. Nh. [The road to the facility] Shelter. Tsuru needs to exceed the river on the way to the facility. 15cm not available You can't cross it full.Please check in advance and come with what you can. ( Please refrain from coming by Ports car) In addition, we are not responsible for any accidents or problems on the way to the facility. Please understand. [Guest luggage storage for mobile items] Article 12 Item 1 The facility is responsible for storing luggage, valuables, etc. of the guests after the guest checks in. We do not take any responsibility. Item 2 After the guest checked out, the guest's luggage was left behind at the facility. When it is discovered by the owner, the facility will contact the owner. You should ask for your fingers.Also, if there is no finger of the owner, it is not known by the owner. shall dispose of the 7-degree limit, including the origin. In the case of mail, we will charge a cash on delivery and a fee of 2,000 yen. 2. Notwithstanding the provisions of the preceding paragraph, drinks, magazines, and articles with concerns that damage the environment, Items equivalent to other waste will be disposed of even during the storage period. [Responsibility] Article 13 Item 1 If the guest takes advantage of the accommodation of the facility, the facility will rent the place and both It is not up to the management of the. [Guest Responsibilities] Article 14 Item 1 If the facility suffers damage due to the intentional intent of the guest, the guest shall contact the facility. You will be charged for damages to the. [Court of Jurisdiction] Article 15 Item 1 If there is a need for a lawsuit between us and the lodger, the court of competence shall be a court of competence in Tokyo. [Notes] 1. The basic accommodation fee is a table of fees posted in the facility. Annex 1 Accommodation Fee, etc. Tier What Guests should pay Total Accommodation fee Basic accommodation fee (room fee + linen + amenity fee + cleaning and cleaning fee) Taxes Excise tax 2, We also provide the same as the fee, but if you are less than learning and sleeping together (bedding is not available. ) is not appropriate. Attachment No. 2 Penalty (related to Article 5, Paragraph 2) Penalty Cancellation fees will be charged based on the accommodation agreement set by the facility. Guests who cancel within 48 hours of booking and at least 14 days before check-in will receive a full refund. Cancellations made 48 hours or more after booking will incur a 50% charge in all cases.Please note that this is Airbnb's cancellation policy. [If it is within 48 hours of booking, the following will apply] 15 days before your trip Free cancellation fee 14 days before your trip 30% of the accommodation fee At least 7 days of stay 100% of the accommodation fee 1 day before your trip 100% of the accommodation fee On the day of your stay 100% of the accommodation fee If you don't hear from us 100% of the accommodation fee [Changes to increase the number of people booked] If the number of guests increases, we will accept changes up to 3 days in advance.Please contact us if there is an unavoidable increase in the number of people after that.Please note that we do not guarantee acceptance due to cleaning arrangements. * Changes to the date of use and decrease in the number of guests are also subject to a penalty fee. * If it is unavoidable, there will be no cancellation fees, such as traffic closures due to snow and typhoons. We appreciate your understanding that we will make a final decision.In addition, if you cancel with our presence, we will only pay the accommodation fee. Cancellations fees apply even if guests are ill, injuries, or family unhappiness.We appreciate your understanding and cooperation as we have prepared, cleaning, and waiting. Exhibit 3 (Rule) Guests of this facility must comply with the following rules based on the accommodation agreement. If you are unable to comply with this rule, we will refuse to continue your stay depending on the accommodation agreement. . Please note that the following rules will be revised or changed at the facility from time to time, and inform the guests under the appropriate law. Yes. (1) Envoys such as guns that cause a disaster. (2) Smoking in the building. * No smoking in the building. There is an ash intent to smoke outside, so please take advantage of it. If smoking is discovered in the building, you will be charged 100,000 yen as a cleaning fee. (3) To cause nuisance and disgust to surrounding neighbors. (4) To bring in: Animals, ribs, etc. Something that smells remarkably bad Significantly large quantities of items Drugs, volatile oil, and other things that are easy to ignite Unauthorized guns, swords , medicine, stimulants, etc. (5) If there is an abnormal consumption of electricity, gas, road, etc. after the guest's departure, the full actual cost will be charged. We may be responsible for this. (6) Such as gambling and engaging in gambling. (7) Attracting foreign guests. (8) Move facilities, fixtures, and fixtures, take out, and use them in other ways. (9) Drunk baths and sauna envoys. (10) In addition, it is contrary to public order and morals. (Other things to note) About The facility is pumped with natural sauce. If you use excessive envoys (leave them out, and use multiple places at a time), the tank is depleted and depleted. may not be out.Please never leave it out.It's a lot of things. If you don't come out, wait about 10-20 minutes to make sure all the spigots are stuck. If you do, you'll be able to do so.Thank you for your understanding. This facility is located in a residential area and villa area, so it will disturb the neighbors (noisy, vibration, Odor, etc.) Please refrain from doing so.If your situation causes inconvenience to the neighbors, you may leave In some cases, in that case, there will be no return of interest fees, etc., so please be aware in advance. Yes. If you break the building or fixtures, you will be responsible for it, whether you are intentional or negligent Please understand in advance. (11) Even if there are various problems during your stay, there is no permanent staff in the facility. So we can't take immediate action.Basically, you'll need to take care of it. Thank you for your understanding. * There is no signal other than a SoftBank carrier in Tsuru. Please be sure to connect to the wifi when you arrive. Registration Details Hotels and Inns Business Act | 山梨県 | 山梨県指令 富東福第2364号
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