Lake Toya Summer Stay | Private Whole House

Lake Toya Terrace House, opened in May 2024, is a private whole house in a quiet area near Lake Toya. It is a great base for summer walks, cycling, fishing, and relaxing in nature. The spacious home has three bedrooms and sleeps up to six guests. Enjoy time in the living room or cook local ingredients in the kitchen with cookware, dishes, a fridge, microwave, rice cooker, and kettle. Wi-Fi, AC, free parking, a bathtub, towels, toiletries, and a washer are provided. The space ○ Amenities Wi-Fi, air conditioning, and free parking are available. ○ Kitchen Gas stove / Refrigerator / Cookware / Basic seasonings / Tableware / Rice cooker / Electric kettle / Microwave / Coffee maker / Cutlery ○ Bathroom Conditioner / Shampoo / Bathtub / Hair dryer / Body soap / Towels / Soap / Toilet paper / Washing machine ○ Bedrooms Bedroom 1: 2 single beds Bedroom 2: 2 single beds Bedroom 3: 2 futons ○ Living Room TV — Check-in — Available from 4:00 PM *Early check-in is generally not available. If you would like to request an early check-in, please contact the host by the morning of your arrival date. Approval depends on the reservation and cleaning schedule. If available, an additional fee of JPY 1,000 per hour will apply. — Check-out — By 10:00 AM *Late check-out is not available. If our cleaning staff are delayed due to a late departure, a penalty fee may be charged. We kindly ask for your cooperation in checking out by 10:00 AM. Guest access As this is an entire villa rental for your exclusive use, there are absolutely no shared spaces with other guests. You can enjoy all areas with complete privacy and without reservation. Other things to note ※After your reservation is confirmed, we would like to ask you to provide us with guest information. 1. Full names of all guests. 2. Contact information for all guests. 3. Residential addresses of all guests. 4. Occupations of all guests. 5. Nationality and passport numbers (if there are non-Japanese guests in the group). 6. For non-Japanese guests, please provide a scan of their passports, and for Japanese guests, please provide a scan of an identification document with a face photo. 〇The provided amenities are prepared according to the number of guests in your reservation. If you require additional amenities, please inform us in advance. 〇If you use amenities other than provided ones, additional charges may be incurred. 〇As this is a traditional Japanese-style house, please take off your shoes indoors. 〇Smoking is strictly prohibited inside the facility.If the rules are violated, a penalty fee of 50,000 yen will be charged in addition to any damages to the property (such as repair costs). 〇We do not allow pets in this house.If the rules are violated, a penalty fee of 50,000 yen will be charged in addition to any damages to the property (such as repair costs). 〇To avoid causing inconvenience to the neighboring residents, we kindly ask that you keep noise levels down and observe quiet hours starting from 10:00 PM. 〇We appreciate your cooperation in maintaining a pleasant environment in the neighborhood. --------------------------------------------------------------------------------- Please be aware that penalties may be charged in case of violation of the following rules: ※ If the check-out is delayed beyond the check-out time of 10:00 AM without prior notice, the following fees will be applied: Cleaning staff waiting fee: 5,000 yen (including tax) per 30 minutes (In case the cleaning cannot be completed on time due to the delayed check-out, additional charges related to the subsequent reservations may be separately billed.) ※ Please do not enter with your shoes on. ※ Smoking is strictly prohibited inside the premises. (There are no designated outdoor smoking areas. Please ensure that cigarette butts are fully extinguished and dispose of them properly by using your own portable ashtray.) ※ The cleaning staff will handle the garbage collection after your check-out. Please do not dispose of the garbage in the designated areas and kindly cooperate with proper waste separation. ※ If any provided dishes or amenities are damaged, additional charges will be applied after your check-out. Please be aware that some furniture and appliances are high-value items. ※ Please wash the dishes as much as possible. --------------------------------------------------------------------------------- Extra charges will apply in the following cases, and we appreciate your understanding: ① Shipping of forgotten items Items will be shipped with cash on delivery. * Other fees: 1,500 yen (including tax) per shipment (container costs are separate). ② Disposal of bulky waste such as suitcases and strollers 3,300 yen (including tax) per item (guest's responsibility) * Other fees: 1,100 yen (including tax) per shipment ③ Same-day cancellation of cleaning due to guest's convenience In the case of requesting a same-day extension or any other unavoidable cancellation of the cleaning service, an additional cleaning fee for one session will be charged. If there are any changes in the reservation, such as an extension, please inform us at least 24 hours before check-out. Recently, there have been frequent incidents of staining, damage, and items being taken away. While regular usage of items such as bed sheets will not incur charges, any items with bloodstains or vomit will be subject to actual expenses. ④ Emergency response We will do our best to meet your requests, but there may be cases where same-day assistance is not possible. For same-day assistance excluding emergencies, additional fees will apply, and we appreciate your understanding. Basic fee: 4,400 yen (including tax) per session. *In the case of late-night assistance, late-night fees will apply. ＊An additional handling fee of ¥1,100 (tax included) will be charged per transaction. *Please note that the property is surrounded by rich natural surroundings, and depending on the season, insects may occasionally enter the house. We kindly ask for your understanding when making a reservation. Cancellations due to the presence of insects cannot be accepted. Thank you for your understanding.* Registration Details Hotels and Inns Business Act | 北海道室蘭保健所 | 胆保生第1141号指令