*New* 5 bedroom Disney Sanctuary No local charges apply. the property manager Terms and Conditions Please read the information below carefully: EPIC FLORIDA RENTALS TERMS & CONDITIONS - The signing/acceptance of the booking form/online reservation confirms acceptance of these Terms & Conditions by all persons occupying the property. ------------------------------------------------------------------------------------------------------------------------------------- BOOKING PROCESS - Your reservation is not confirmed until the payment has been processed. If you are booking less than 4 weeks prior to your arrival, then the full payment must be paid. Any other bookings final balances are due 4 weeks prior to your arrival date. We will automatically charge your final balance on or around 4 weeks prior to arrival, no reminder will be sent. Once your final balance has been processed, we will send you your confirmation of payments email. Your arrival information will be automatically emailed to you a week prior to your arrival date. LIABILITY - No claim can be made on the owners or managing agents for accidents, loss or injury (however caused). We strongly advise an all-inclusive holiday insurance cover. The owners or agents do not accept any liability or responsibility for any injury caused as a result of the use of our property, pool or clubhouse. It is the responsibility of an adult member of the party, to ensure that children are always properly supervised when in the pool area or on the balcony. Children are not permitted in the pool, spa or pool area unattended. Posted pool rules must be adhered to while in the pool area. Maps, directions and a check-in document with all the information you need to find and unlock your rental unit is provided. We will not be held responsible, nor provide a refund, if you are unable to find the resort, do not have the correct unit address or did not bring the reservation confirmation with you. PROPERTY AVAILABILITY - In the unlikely event that the property you reserve becomes unavailable due to circumstances out of the control of Epic, or the property is no longer available through the property manager, we will make every attempt to move your reservation to a comparable property. You will be notified of this prior and a new document may need to be submitted and processed. RENTAL CHARGES - We accept Visa, MasterCard, American Express, Discover, as well as bank transfer through QuickBooks invoice when requested. All payments are processed in U. S. dollars. (Tax & fees are not included in the nightly rates) - A 25% non-refundable booking deposit (amount depends on the cost of your reservation) is required and will be applied to the total amount due. The final payment is due 4 weeks before your arrival and is non-refundable at that point. The final payment will be billed to your credit card on file unless other payment arrangements have been made 4 weeks prior to arrival. - All rates are plus 11% to 13. 5% tax. There is a one-time cleaning fee applied. Larger cleaning fees apply for extended stays. - There will be a Management Fee & a Processing Fee which cover our administrative costs - If you make a change to your reservation there will be an additional processing fee of $20, which will be charged at the time of the change. No changes can be made within 4 weeks of your arrival without a fee. - Arrival time is after 4:00 PM and check out is before 10:00 AM. We do offer early arrival times and late checkouts when available. This should be prearranged by emailing us your request. In the case that an early arrival or late checkout are available we will provide the prearranged fee. REFUNDABLE SECURITY DEPOSIT HOLD - We will place a refundable security deposit hold on all reservations. This refundable security deposit hold will be placed when the final payment is processed on or around 30 days prior to your arrival date. If your reservation is paid in full your refundable security deposit hold will be processed on or after 45 days prior to your arrival date. The refundable security deposit hold is placed on your credit card to ensure there is no harm, damages or loss at the vacation rental during your stay. This hold will be released within 30 days from your checkout date once the unit has passed the checkout inspection. Please contact us if this hold has not been released 30 days from your checkout date. AGE LIMIT & OCCUPANCY LIMIT - Florida Law requires that anyone under the age of 18 years old must be accompanied by an adult. - By state law, occupancy may not exceed what is posted for each home. Maximum occupancy includes infants and children. - The initial deposit made is Non-Refundable. - Cancellations must be confirmed in writing. - Cancellations made within 30 days of arrival will result in loss of all monies, and any claims must be taken up with the travel insurance company, if a policy was purchased. - Any reservation that has been canceled and reinstated is subject to a $50