Raven Hill Suite is the lower level under Raven Hill Cottage (rented separately). The suite has a separate, private entrance on the side of the home (exterior stairs required to descend into the suite). The cottage is over 100 years old and was originally on a different location on the property. The current owners removed the cottage from it's crumbling foundation and moved it to a new location on the property which allowed them to build this gorgeous, fresh space below the cottage for guests. We are excited to host you, but we have some expectations to allow us to continue to host you and other guests happily and safely. 1. This is a self-check-in property. By booking, you understand that you can do this (operate a lockbox and/or smart lock), make sure you check the house manual for instructions. We are happy to help if you have trouble. 2. We expect to find the home in the same condition you found it - without damage, without missing items, and without the excessive mess. Also, without furniture moved. If you must move furniture, please move it back before you leave, as we often have staff cleaning a property alone and therefore cannot safely move the furniture back. Plus this is a common courtesy since you’re staying in our home. 3. Under no circumstances will parties or events be hosted in the home; violation of this rule can result in your full damage deposit not being returned and/or even immediate removal without a refund. We encourage you to gather with friends and family to play games, laugh, etc., but please be mindful of the associated house rules. 4. Quiet hours begin at 10 pm on weekdays and 11 pm on weekends. This quiet time is best described as: being quiet on the floors if units below are in use, music at a minimum and loud conversations are not permitted. 5. The occupancy limit noted on our listing is not to be exceeded whether it’s visitors or guests staying the night. 6. Absolutely no smoking of cigarettes, cannabis or use of hookahs at the property. If you choose to use a vape, please do so outside the home. 7. To reduce wear and tear or serious damage, we request footwear is removed while in the home. 8. To be more environmentally conscious and reduce the amount of waste from staining, we request that you use the gray face cloths provided to remove makeup and/or use during any part of your hygiene routine that may cause staining. Failure to be considerate of our efforts may result in charges ($10 for each ruined item and $50 if it is a duvet or duvet cover). 9. Checkout time is by 11 am; please ensure you are checked out at that time, as our cleaners will arrive at 11:15 am. If you disrespect this rule, it can impact our staff and the incoming guest; you may be charged for the ramifications of your actions. Upon checkout, please ensure all windows and doors are closed and locked, and thermostats are set to room temperature. Our housekeeping team will take care of the rest! If you decide not to follow any house rules and a future guest's stay is impacted, you are responsible for covering any costs incurred by the host.