Melrose Arch Luxury Apartment

Experience uninterrupted power with a generator ensuring electricity for the apartment at all times! Nestled within Melrose Arch, our apartment offers exclusive access to Protea Hotel Fire & Ice. Everything conveniently within walking distance and nestled within the secure estate of Melrose Arch, you'll find high-end shops, boutiques, and restaurants. Fully equipped kitchen, uncapped WiFi, Netflix, and more to ensure your stay is as comfortable as possible. The space Enjoy the best of Johannesburg with this aparthotel-style stay, ideally located inside Melrose Arch Precinct. Whether you're visiting for business or leisure, this is a convenient and comfortable base. ________________________________________ THE BUILDING • Full generator backup – no power interruptions during load shedding • 24-hour security with trained, professional staff • Luggage storage available from 11:00 AM to 2:00 PM ________________________________________ THE APARTMENT • Two bedroom apartment for up to 4 guests • 2 * Queen-size bed • 2 * Full Bathrooms + 1 Guest toilet • Uncapped high-speed WiFi • Smart TV with Netflix • Secure parking • No international plug points – please bring your own travel adaptors ________________________________________ THE KITCHEN • Fully equipped, open-plan kitchen • Includes: kettle, toaster, oven, microwave, fridge/freezer, and washing machine 🔹 Please note: This is a self-catering apartment. • No daily cleaning or consumables (e.g. toiletries, food items) are provided or replenished during your stay • Optional upgrades are available – allowing guests to tailor their stay according to budget, similar to a low-cost airline ________________________________________ THE LOCATION – MELROSE ARCH • Walkable, trendy, and centrally located area • Inside the security precinct of Melrose Arch • Surrounded by popular restaurants, cafes, art galleries, and nightlife • Easy access to public transport and highways • Under10 km from Sandton, Maboneng, and the Johannesburg CBD Guest access The estate enforces a stringent access policy to uphold superior security standards at all times. This policy mandates that all guest information, including a copy of your ID/passport, be provided to security before check-in for access clearance. Upon receipt, the estate manager will promptly notify security of your impending arrival. We kindly request that you send us an image of your ID/passport at least 24 hours before check-in. Failure to comply with this requirement absolves us of responsibility for any denial of access, and refunds will not be issued. Other things to note Terms & Conditions 1. No Visitors / Parties / Events For safety and security, no visitors, parties, meetings, or events are permitted during your stay. Noise must be kept to a respectful level at all times to maintain building peace and consideration for neighbours. 2. Self-Catering Accommodation All apartments are strictly self-catering. We do not supply consumables or daily essentials — guests are responsible for bringing their own items. 3. Cleaning & Service Apartments are not serviced daily. A complimentary weekly clean is included for stays longer than 7 days. Please note: Minor upholstery marks may be visible despite quarterly deep cleans. Due to climate conditions, a mild musty smell may occasionally occur — airing the unit by opening windows is recommended. 4. Unforeseen Disruptions While we aim for a seamless stay, some issues may be out of our control: • Temporary municipal water outages • Fibre line disruptions • Nearby construction noise No refunds or compensation will be issued for such external disruptions. Thank you for your understanding. 5. Insect Awareness Insects are a part of life in South Africa’s climate. All units are professionally fumigated quarterly. Insect spray is provided in the apartment. Occasional sightings of flies, roaches, ants, or small spiders are normal and not a sign of poor hygiene or infestation. These are not grounds for complaints or refunds. 6. Guest Support Hours Support is available via Airbnb messaging between 8:00 AM – 10:00 PM daily. Non-emergency call-outs may incur a fee. 7. Appliances & Remotes All appliances and remotes are tested before check-in. Should anything stop working during your stay, please notify us and we’ll arrange a repair. Remote batteries may run flat during your stay — let us know and we’ll replace them. 8. Parking Rules Please use only the assigned parking bay for your unit. Unauthorized parking may lead to clamping or fines by building management — this is beyond our control. Only standard vehicles permitted — no trailers or roof racks allowed. 9. Booking & Changes No changes are allowed within 5 days of arrival. One change per booking is permitted. You may extend your stay (subject to availability). All cancellations are subject to our Airbnb cancellation policy. 10. Key Policy One key is provided. Please keep it safe — key loss or lockouts may result in a call-out fee. 11. Listing Imagery Photos reflect typical layouts and amenities but may not show the most recent décor. Please refer to the listing date for photo relevance. 12. Safety Advisory Johannesburg is a vibrant city but has well-documented safety concerns. The apartment building offers 24/7 security. However, public areas outside the property are considered high-risk. We strongly advise being alert and cautious when leaving the building. We appreciate your cooperation with these guidelines and hope you enjoy your stay. Please feel free to message us with any questions — we’re here to help.