Managed by FeelFree, with 24/7 customer service. The space Managed by FeelFree Rentals and meeting the brand's strict quality controls, the property offers 24/7 customer service and a physical office just 5 minutes away on foot for anything guests may need during their stay. Guests can also book tailor-made activities in San Sebastián and its surroundings. Other things to note In the Basque Country, a tourist tax is planned, but the date and amount have not yet been defined. Once it is approved, it will apply to reservations in San Sebastián that fall within its effective period. If guests’ reservations are affected, they will be informed of the amount and payment process.