【105】2 double beds + 2 futons (Pet-friendly)

Rakuten STAY is a safe and secure accommodation facility brand produced by Rakuten. We offer diverse accommodation facilities at over 40 locations nationwide, including entire-house rentals harmonizing with nature and featuring spacious private areas, as well as apartment-style units ideal for tourism or business. We welcome guests from around the world with a uniquely exciting accommodation experience. Other things to note 【Check-in Information】 ・This is an unstaffed accommodation facility. We cannot store luggage. ・Check-in: 3:00 PM to 10:00 PM (No entry before 3:00 PM) ・Please complete check-in using the “tablet device” in your room. ・If you have not received the check-in guide email by noon on the day of your stay, please call us. ・Please be sure to include your 【contact phone number and email address】 in the remarks section when making your reservation. 【Important Notice】 ・Pajamas and yukata robes are not provided. We kindly ask that you bring your own. ・To prevent noise disturbances, we request your cooperation in refraining from using the terrace after 9:00 PM. ・Reservations exceeding the maximum occupancy are prohibited by fire regulations. Please note that such reservations may be canceled even after confirmation. ・Open flames are strictly prohibited, including on the terrace. ※Fireworks, including handheld types, are strictly forbidden. ・Please note that rooms will not be cleaned during consecutive nights of stay. ・If the facilities determine that any in-room amenities have been damaged or soiled, repair or cleaning fees will be charged. ・Underage drinking is prohibited by law. We strictly prohibit minors from consuming alcoholic beverages sold by our establishment. 【Regarding Minors】 ・We cannot accommodate stays by minors under the age of 18 traveling alone. Please be advised in advance. Registration details Hotels and Inns Business Act | 熊本県阿蘇保健所 | 熊本県指令 阿保 第53号