[Moka 100% Guaranteed Clean] We guarantee clean aircon area, toilet, freshly replaced bedsheets, and kitchen area. Please report any cleanliness issue within 15 minutes of check-in for immediate rectification. Direct access to mall, MRT, dining, and free parking. Ideal for business trips, family stays, and short getaways. Fast response supported by Moka Team. Enjoy a comfortable stay at Moka’s EkoCheras Duplex. Note: ID verification is required upon check-in with IC or passport. The space Our apartment is newly renovated and it comes with high floor-to-ceiling window, chic built-in wardrobe, kitchen, dining area, spacious living room and comfortable bedroom! Our rooftop facilities will definitely amazed you and our signature infinity pool will give you the most stunning view of Kuala Lumpur and Central Business District of Cheras! Besides, our unit has sheer & black-out curtains to ensure your well-deserved night rest. This apartment can accommodate up to 7 people comfortably and it is ideal for couples, family or group of 7. The unit is fully furnished with items below:- • Free indoor parking x 1 • Fully Air-Conditioned • Hot & Cold Shower • Smart TV with remote control • Hair Dryer • Washing Machine • Free WiFi Internet (TIME - 100Mps Unlimited Access) • Electric Kettle, Fridge, 2 Zone Induction Cooking Hub • Non-sticky Pan & Pot & Basic Utensils • Basic Toiletries (Fresh Towels/Shower Gel/Shampoo/Toilet Rolls) Only @ Ekocheras by Moka ____________________ 100% Guaranteed Clean – Terms & Conditions At Moka, we are committed to delivering a clean and comfortable stay. Our Guaranteed Clean promise covers the following key areas upon check-in: - Air-conditioning area is clean - Toilet is clean - Bedsheets are freshly replaced - Kitchen area is clean If you find any cleanliness issue related to the above items, please report it to us within 15 minutes of check-in with photo or video proof. Our team will arrange additional cleaning service as soon as possible. This guarantee applies only to cleanliness issues reported within the stated timeframe after check-in. Guest access Tip-top facilities and services available: ★ Sky Lounge and Roof Garden ★ Shops and Boutique Offices ★ Linear Park ★ Central Boulevard ★ Infinity Sky Pool ★ Children Pool ★ Sauna Room ★ Gymnasium ★ Games Room ★ Multipurpose Hall ★ Jacuzzi ★ Playground ____________________ Top facilities and services: ★ Sky lounge and rooftop garden ★ Shops and Boutiques ★ Linear Park ★ Central Boulevard ★ Infinity pool ★ Children's pool ★ Sauna room ★ Gym ★ Games room ★ Multipurpose Hall ★ Jacuzzi ★ Playground Other things to note • Grab any available map at any place & refer our gallery and getting around for direction to our place. • Look for GRAB, avoid taking premier taxi or no-meter-taxi. (Please note that UBER is not in service anymore for Southeast Asia countries) • Keep your precious items at safest possible place (At your own risk) • Appreciate to spend some reading time for the housing rules before stay in • Check out our guidebook for top destinations and places for foods • Please inform day before your check in and out time. • Early check-in or late check-out subject to availability • If you are checking out earlier you may place all keys and access card in our express check out box located at our reception counter. • Extra house keeping service: RM50 per visit (By request) • If you are driving to our home, kindly inform us one day before check in for us to arrange parking for you. • ONLY ONE access card will be provided (*RM250 will be charged if lost of access card) ____________________ • 您可以使用GRAB寻找交通，避免乘坐高级出租车或无计程出租车。 （请注意，东南亚国家/地区不再提供UBER服务） • 请将贵重物品存放在最安全的地方。（风险自负） • 我们希望顾客可以在住宿之前花一些时间阅读住房规则。 • 顾客可以查看我们的指南，了解主要的食品目的地和地点。 • 请在办理入住和退房时间前告知一天。 • 提前入住或延迟退房视情况而定。 • 如果您要提早退房，可以将所有钥匙和访问卡放入我们位于在柜台的极速邮箱中。 • 额外的家政服务：每次造访RM50（应要求） • 如果您是开车造访我们的单位，请在入住前一天通知我们，以便我们为您安排停车位。 • 仅提供一张门禁卡。（*如果丢失门禁卡，将收取RM250） Additional Check-In Policy To ensure a smooth check-in process, all guests are required to follow the policies below : 1. Contactable Number All guests must provide a valid and contactable phone number and receive check-in instructions. 2. Valid ID Submission Guests must provide a copy of a valid ID for verification purposes before check-in. 3. Pre-Arrival Contact • Guests are required to contact the host at least one day before the check-in date to confirm arrival details and receive check-in instructions. • Operation hours : 9:00am – 11:30pm • Guests must complete the above requirements and remain contactable before the operation hours close in order to receive the check-in details. • Failure to complete any of the above requirements may result in delay or inability to check in, and no cancellation or refund will be provided by the host in such cases. Thank you for your cooperation and understanding.