Located just a 3-minute walk away from JR Ueno Station, カプセルネットグランカスタマ上野店 features a large public bath and a sauna. There is a 24-hour front desk and free luggage storage is available. WiFi is free throughout the property. There is a female-only floor as well as a male-only floor. Hairdryers, mobile phone chargers, electronic blankets, and tablet computers can be rented for free. There is a relaxation area with reclining chairs and reading area with comic books. A shower room and laundry facilities are also available on site. There is a dining area where a list of a la carte menu items are available on site. A convenience store is located on the ground floor. Some of the popular locations nearby include the Ameya-Yokocho Market, only a 2-minute walk from the hotel. In addition, Sensoji Temple is just a 15-minute train ride away on the Ginza Subway Line. There is a female-only floor as well as a male-only floor. Hairdryers, mobile phone chargers, electronic blankets, and tablet computers can be rented for free. Please note that constriction work is taking place nearby 2nd floor of main building and comic room is not unavailable.