PARTY POLICY: Any violations of our house rules such as: Excessive Noise, Smoking, Extra Guests, After-hours pool, hallway loitering, large gatherings, and camera tampering will lead to a fine of $300, cancellation of your reservation and your removal from the property. On-site security and city police have permission to enter the rental if house rules are violated. If this is a nonissue, please send an inquiry or instant book. We would love to host you! The space The Trifecta is a luxury serviced apartment in the Uptown District of Charlotte that includes a fully stocked kitchen, comfortably furnished rooms, and free enclosed private parking. It's within walking distance to the Bank of America Stadium and Uptown Charlotte's best food, drinks, shopping, parks, nightlife, sights, and landmarks. What you'll really like about staying at the Trifecta: • Cleanliness. Our space is professionally cleaned before each and every reservation, while many other listings in the city are not. You'll really appreciate staying at a clean and well taken care of space. • Communication. We have a 100% response rate for a reason. We respond to each and every guest message within just a few minutes, before and during your stay. • Arrival. We have a convenient 24/7 self check-in system with free enclosed parking that lets our guests have flexible check-in times, no matter how late it is at night or how early it is in the morning. • Safety. Our townhome is located in an apartment community that has security cameras, is well-lit, and has an enclosed garage for private parking. We also have an outside camera above the hallway entrance and outdoor patio that we use to help us conveniently check-in guests, and as an added security benefit for our guests. These cameras do have audio recording that we are able to review history of if needed. There are no cameras or audio recording devices inside. • Location. The location we're in is a walker's paradise since most places you'll want to visit in Uptown Charlotte won't require a car. Our luxury serviced apartment is in the third ward neighborhood of Uptown and is one of the most walkable neighborhoods in Charlotte. South Graham St Street(the street we’re on) is as flat as a pancake, has ample sidewalk space, and is very bikeable. The best Uptown has to offer is just outside our door. Everything you need to know about our Trifecta Serviced Apartment: • gigapower fiber wifi, some of the fastest wifi you will find in the city, up to 1,000mb/s if your device can handle it. On our 4K Apple TV stocked with apps (must use your own personal subscription for apps) - you’ll be able to stream anything in 4K with blazing fast speeds • cable package that has all your favorite cable channels for when you want to watch live tv instead of streaming • modern, fully stocked kitchen with the essential cookware, silverware, and dinnerware on a quartz countertop. You'll have everything you need to dine-in • glass dining table for 4 people • energy Star stainless steel appliances that include a refrigerator, microwave, stove-top, oven, and dishwasher • full bathroom with deep soaking tubs, rain showerhead, and framed mirror • spacious living room that includes a queen-sized pull out sofa, plank flooring, solar shades, 10 – 12 ft. ceilings • private balcony with BB&T Ballpark, stadium, and Uptown skyline views • full-size front load washer/dryer • laptop friendly workspace with lamp • walk-in closets with custom shelving that'll hold all your suitcases, travel bags, and clothing • comfortable bedroom with queen sized bed, walk-in closet, big standing mirror, and dressers Please take a look at the photos in the listing to see our Trifecta Serviced Apartment and feel free to message us with any questions you may have regarding our rental. We typically respond in a few minutes. *Important. We require a photo of our guests' government issued ID during their stay. Please do not inquire or instant book if you cannot provide a photo of your government issued ID. More information regarding this standard procedure can be found in the "Other things to note" section. This rental is owned and operated by Trifecta Serviced Apartments, Charlotte's premier serviced apartment provider. Want to know more about us? Do an online search for Trifecta Serviced Apartments and see why travelers choose us for their business and leisure travel needs. Guest access At Trifecta, we want to make sure our guests feel comfortable and at home. Our guests have access to near about everything that comes with the space and we only ask that you treat our Serviced Apartment gently. Take a look at the photos in the listing to see our space. You'll have full access to everything in the townhome, including; • guest essentials like fresh bath towels, bed sheets, soap, and hairdryer • toiletries like hand soap, shampoo, conditioner, body wash, and toothpaste • sleeping essentials like bed linens, pillows and blankets • essential cookware, silverware, and dinnerware • teas and coffee with electric kettle and coffee maker • workspace to help you get work done at home • full washer & dryer • blazing fast gigapower wifi for all your work and surfing needs The Trifecta is located in a wonderful luxury apartment community on 360 S Graham St and being a guest at The Trifecta gets you access to the luxury apartment community amenities. We only ask that you follow the respective community rules that are posted in the amenities. A copy of the resident rules can be found inside our in-house guidebook. Here are the wonderful amenities you can access: • Year-round saltwater pool with cooling lounge • State-of-the-art fitness center w/ free weights • 24-Hour yoga studio w/ Well Beats • Game lounge w/ Nano doors • Courtyard with fire pit and grilling stations • Two skyline terraces • iMac lounge with semi-private office pods • Organic coffee bar • Relaxation area with wet bar and lounge seating • Valet dry cleaning and laundry service • Custom on-site bike shop Please take a look at the photos in the listing to see our serviced apartment and feel free to message us with any questions you may have regarding our rental. We typically respond in a few minutes. This rental is owned and operated by Trifecta Serviced Apartments, Charlotte's premier serviced apartment provider. Want to know more about us? Do an online search for Trifecta Serviced Apartments and see why travelers choose us for their business and leisure travel needs. Other things to note The Trifecta is a professionally managed Serviced Apartment rental that follows the same laws that hotels do. Prior to confirming your booking, you must agree to send a photo of your government issued ID(driver's license, a state issued photo ID, or a passport) through Airbnb's secure messaging service once the reservation is confirmed. This is part of our House Rules. If an ID is not sent within 12 hours of the booking confirmation, the reservation will be canceled. We will hold onto the photo of your ID for the duration of your reservation. This information is also required by our luxury apartment staff so that they may be of better assistance to our guests during their reservation and for general security purposes. This is a totally standard request, but if you do have any questions please give Airbnb a call for more information. We will pre-approve every inquiry assuming that our guests have read our house rules and know they must send a photo of their government issued ID through Airbnb's secure messaging service once the reservation is confirmed. Please do not inquire or book if you cannot provide a photo of your government issued ID. Thank you for understanding, and if you have any questions about house rules please contact us. We typically reply within a few minutes. *Early Check In & Late Check Out* We offer an early check-in and late check-out option for $20 + Airbnb Service Fee & Occupancy Taxes. If you'd like to check in early at 3pm or check out late at 1pm, let us know so we can work with our cleaning staff to accommodate your needs. *Photography & Videography* We do not permit commercial photoshoots, videoshoots, music videos, boudoir shoots, etc at our properties. Those inquiries and requests will be denied. *SECURITY CAMERAS & OTHER RECORDING DEVICES* *NEST SECURITY CAMERA - Our townhome is located in an apartment community that has security cameras, is well-lit, and has an enclosed garage for private parking. We also have an outside camera above the street entrance, hallway entrance & outdoor patio that we use to help us conveniently check-in guests, and as an added security benefit for our guests. These cameras do have an audio recording that we can review the history of if needed. There are no cameras or audio recording devices inside. *FRESH AIR SMOKE SENSOR- We are a smoke-free rental. Smoking of any kind will not be tolerated. The reservation will be canceled and our onsite courtesy police officer will be called to escort everyone off-premise. This includes cigarettes, marijuana, and burning any kind of incense or sage. We have smoke sensors that immediately alert us in real-time if there is smoking on the property. The sensors are reliably accurate for detecting chemicals present in tobacco and marijuana smoke. There is no discussion or negotiation as to whether or not a guest was smoking in our unit or not after we receive an alert. This also includes no smoking on any balconies or patios. A $500 smoking fine will be added to your reservation if this rule is broken. There is a smoke sensor in each room of the rental. *NETATMO NOISE SENSOR - Monitors the noise levels in our rentals, without recording any sound. Also monitors CO2 for occupancy levels. Whenever the noise levels or CO2 levels go above the pre-set threshold for a customized duration of time, we will receive an instant notification to be alerted. This is used to monitor quiet hours between 9p-8a and unauthorized parties or large social gatherings. The device is inside the rental. *MINUT NOISE SENSOR - Monitors the noise levels in our rentals, without recording any sound. Whenever the noise levels go above the pre-set threshold for a customized duration of time, we will receive an instant notification to be alerted. This is used to monitor quiet hours between 9p-8a. The device is inside the rental. *AMAZON ECHO DOT: A smart speaker with Alexa. Guests can Alexa ask for music, news, information, and more. Trifecta can also drop in onto the speaker to relay important and urgent messages (only if the guest is refusing to answer their phone calls, texts, and messages). The device is inside the rental. *YALE KEYLESS ENTRY: Unlock the door using your unique entry guest code on the keypad. Your code will install at check-in and uninstall at check-out. A log of activity can be accessed online by Trifecta. Guest codes can also be removed from the lock remotely at a moment's notice. If we are alerted by a monitoring device about a rule being broken (noise, smoke, additional visitors), we will provide 1 warning to cease any rules being broken but will cancel the reservation if the house rule is broken for the 2nd time. Do not tamper with any of these devices which includes but is not limited to Nest security camera, Netatmo noise sensor, Fresh Air smoke sensor, NEST wifi router, Amazon Echo Dot, Nest Thermostat, Apple TV. Let us know if you have any questions.