Relax with the whole family at this peaceful and gorgeous home. There is one step down to the living room and family room. Step has been marked with bright tape so you do not miss it. We do not offer to heat the pool during fall and winter seasons. The weather is to cold and heater can not keep up with a guarantee temperature. The jacuzzi is available all year and heats up fast. Other things to note Key pad locks and opens door. Please do not lock dead bolt when you leave the house, you will lock your self out. Dead bolt is only to be used when your in the house for extra security