*** Sanitation/Cleaning Update *** We Bluegreen Resorts take great pride in meeting industry standards of cleanliness and safety in our resorts. We take great pride in meeting industry standards of cleanliness and safety at our resorts and continue to follow the CDC’s guidelines for sanitation and education. START YOUR JOURNEY WITH US! In the foothills of the Smoky Mountains lies Laurel Crest, a wild life escapade surrounded by mountain views and beautiful landscapes. A relaxing sanctuary, this is a great place to bond with family and friends while reconnecting with nature. Approximately 484 square feet, this spectacular One- Bedroom Standard Villa features 1 Queen Bed in the master bedroom, 1 Sleeper Sofa including a full kitchen, dining room, bathroom and laundry. Maximum of 4 occupants. Additional amenities include: internet access (wi-fi), cable television, DVD player, tub/w jets, gas fireplace, blender, hair dryer, coffee maker, ice maker, microwave, refrigerator and iron/ironing board. Notice: All our luxury resorts use a system called Allocate Upon Arrival which means the actual suite you will be assigned to is given upon check-in. These photos are a combination of all the different suites on site. If you have a floor, unit or building number that you would like to stay in, please do not hesitate to ask. The full-time on-site reservation check-in staff is happy to do their best to accommodate your request. Please note since we do not place you in an exact unit and this is done by the front desk staff, we cannot guarantee the requests, but will do our best to make sure they are accommodated. If your reservation is more than 4 nights you may be assigned to a new suite for housekeeping purposes. Keeping our suites up to luxury standard is our top priority. The person checking in must be 21 years of age (or older). With this notion, please prepare a VALID ID and credit card in your name. A $100 Pre-Authorization from any major credit card upon checking in is required. Cash is not accepted. After purchase you will receive an email confirmation showing your name on the reservation as the guest checking in within 14 days of check in date. Please bring a valid form of Picture ID. However, if you would like to change the name of the person checking in after you have provided this information, there will be a $99.00 name change fee. Any damages will be charge upon check-out. The check- in time is 4 p.m. ET, and check-out time is 10 a.m. ET. The nearest airport to Laurel Crest is McGhee-Tyson Airport (TYS) which is 36 miles by car respectively. Reminder for late check-in procedures: Security will have the room keys. Check-in the following day at the front desk. Please note by purchasing this listing you agree that there may be a chance for an 'Upgrade' to your unit for a larger unit that will fit the same amount of people, if this becomes available we will upgrade your room without question and free of charge. Hence, if you have any concerns, our office hours are open 7 a.m. – 11 p.m.to respond to your requests. For here at Laurel Crest, we ensure that your stay is comfortable and well-served to your satisfaction. *** Parking Policy *** Auxiliary parking is available for guests, no charge, one vehicle per villa. Note: No designated parking spot. *** Pet Policy *** No pets allowed. Subject to $300 fine. *** Smoking Policy *** Cigarette smoking is not allowed within the premises whether it is inside the establishment or on the property grounds. Anyone caught smoking within the boundaries of the fence will be fined $300. The same rule applies for electronic cigarettes. *** Cancellation Policy *** ALL CANCELLATIONS ARE SUBJECT TO A 3% CANCELLATION FEE WHEN BOOKED THROUGH TZORT, VRBO, HOMEAWAY, BOOKING.COM OR HOMETOGO. Each of our unit's are advertised on several different sites for our travelers. Each site has their own respective cancellation policies: • All of our properties advertised on eBay or TZORT sites follow Tzort's firm cancellation policy. TZORT Firm Cancellation Policy = All Sales Are Final, Zero Refunds Available. If any of our resorts shut down due to a Pandemic you will be offered 100% travel voucher protection. We offer the lowest price resort vacation specials and ask you to choose your dates and times wisely. We will do our best to accommodate your change requests at no charge but cannot guarantee your change request can be met. • All of our properties advertised on HomeAway/VRBO TripAdvisor and any of their affiliate sites follow under HomeAway’s Firm Cancellation Policy: Firm- Bookings canceled at least 60 days before the start of stay will receive 100% refund. Bookings canceled at least 30 days before the start of stay will receive a 50% refund. • Our cancellation policy for all of our listings on Airbnb fall under Airbnb’s strict cancellation policy: According to the Strict cancellation policy, guests may receive a full refund if they cancel within 48 hours of booking and at least 14 full days prior to the listing’s local check-in time. After 48 hours guests are only entitled to a 50% refund regardless of how far the check-in date is. A guest will also receive a 50% refund of the accommodation fees if the cancellation is made at least 7 days prior to the check-in time for the booking. If this is not done then no refund will be given at all. Finally, there is no refund given all at if a guest decides to cancel after check-in.