Summary: All Frontdesk stays are contactless self-check-in and include Scout, our exclusive digital companion to guide you through everything you'll need before and during your time with us. We're also available 24/7 via text or phone and have a local team should you need anything. Guests are required to follow all regional and building-specific COVID-19 policies. We continue to employ a professional cleaning staff adhering to OSHA and CDC guidelines to make sure your stay is clean and comfortable. The Space: We have a zero-tolerance policy for parties or gatherings. We use a noise sensor to detect the noise level inside the suite, a people counter which counts the number of people nearby, in addition to numerous neighbors who are understandably more sensitive during this time. The guest amount on your reservation must match the number of guests that will be inside the suite at any given time. We do utilize our local law enforcement if you cannot abide by these rules and you will be asked to vacate at your own expense. Our studio apartment is furnished with everything you & your guests need to enjoy your stay in Cleveland! The kitchen is adorned appliances, a Keurig coffee maker, and basic cookware to cook simple meals for a cozy night in! There's a smart TV with Roku and Netflix (there is no cable) & free WiFi! Guest Access: You can access the building anytime after 3pm by using the lockbox to obtain the keys. We ask that you respect our home and the quiet hours of the community. Our home is not baby proofed, and may not be ideal for families with very small children; however, children are welcome at your own discretion. The Neighborhood: Downtown Cleveland is a lively neighborhood where there’s always something new to do! Our suite is located in the heart of Downtown, right by the Cuyahoga River. If it’s your first time in town, you won’t want to skip seeing a show in Playhouse Square, catching a game at the Rocket Mortgage FieldHouse, or checking out the wildlife at the Greater Cleveland Aquarium. Stay close to your suite and take a stroll through Wendy Park, a gorgeous green space right on the bank of Lake Erie. Getting Around: Getting around Downtown Cleveland is a breeze, thanks to the city’s RTA Rapid Transit. Locally referred to as The Rapid, the public transportation system is made up of buses, public trolleys, and light rails. If you want to see the most popular tourist attractions in town, hop aboard the HealthLine, which spans from Downtown Cleveland through University Circle and into East Cleveland. Need to get somewhere in a rush? Lyfts and Ubers are readily available throughout the city. Other Things to Note: Please ensure you are booking with your full legal name. We have a strict 11am checkout. If you'd like to pay to check out later, the latest we can do is 1pm, at $25 per hour. Please let us know one day in advance if this is something you'd like to schedule! Interaction with Guests: Most of our guests prefer to let themselves in with our lockbox entry system; however, we can be available upon request and are always available via phone call or text message should any questions or issues arise.